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DG Shipping Complaints & Reviews

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Updated: Sep 8, 2025
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DG Shipping reviews & complaints page 83

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K
keelath
from Thiruvananthapuram, Kerala
May 17, 2019
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Address: Chennai, Tamil Nadu

I have been trying to contact dgshipping helpdesk and contact personal to solve my problem on cancelling my cdc application ref# smo (C)/2019/6280
It was submitted on april 28 2019 by mistake. I need to re apply with correction in my name asap.
Unfortunately web not allowing me to do so, without cancel the previous one.

I need very urgent attention to have cancelled. Kindly help me out.
Details as follows
Midhun raj periyadath
Application no:smo (C) 2019/6280
Indos:15el2525
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    sahej_g
    from Karjat, Maharashtra
    May 17, 2019
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    Website: dgshipping.gov.in

    My name is gursahej singh and my cdc application number is smo (M)/2019/90754. My cdc application was accepted more than a month ago and it has not been dispatched till 14/5/19. I am about to pass out from my pre-sea institute and i would need my cdc soon for documentation.

    Please do the needful and dispatch my cdc soon.
    I would be grateful. Thanking you in advance.

    Gursahej singh
    Cdc no.- mum 373603
    Cdc application number.- smo (M)/2019/90754
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      S
      Sunilgsk
      from Mumbai, Maharashtra
      May 16, 2019
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      Hi sir,
      I'm sunil kumar from kerala. I got contract letter from the company to join on 13th may at kochi port on ship ever delight (Imo[protected]. As service charge i paid rs.75, 000 to the account of

      Name : mr. Anshul thakur
      Acc no:[protected]
      Ifs code :- icic0002379
      Branch : amb

      At the day of joining when i called they said wait, later they are not giving any response to my calls or messages. Agent ramesh and anshul thakur are the person whom i contacted.

      Anshul thakur the second agent is working as oilier in ever delight (Imo[protected] his contact number is +91 [protected]. His number is still active in whats-app also.

      Sir please help me to get my money back. Have attached the money transfer photos.

      The company name who gave contract letter is
      Leehom shipping pte ltd.
      Rpsl - mum364,
      183 desh bandu gupta road
      Delhi pahar ganj
      New delhi 110055

      Thank you
      +2 photos
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        N
        Neharana
        from Mumbai, Maharashtra
        May 15, 2019
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        Address: Nau bhawan Mumbai Maharashtra, Mumbai City, Maharashtra, 400001

        Hi dear shipping master,

        I am parvinder singh from delhi, i would like to inform you that i did not receive my indian cdc at my home address due to some typing mistakes in address as i have checked my status showing my speed post went back to the sender at shipping master mumbai. My joining is very near at us florida miami.

        So kindly send my indian cdc back to my correct home address is mentioned below :-

        H. No.- c-69, pratap vihar part 3, near shiv mandir arya chowk, kirari suleman nagar, post office sultanpuri, delhi 110086.
        Mobile. [protected], [protected]

        Speed post number - em[protected]in

        Indos number :- 19zl1612

        Cdc application number :- smo (M)/2019/93697

        Kindly help me.

        Best wishes

        Parvinder singh
        Delhi
        Mob. [protected]
        [protected]
        DG Shipping customer support has been notified about the posted complaint.
        May 15, 2019
        Updated by Neharana
        Hi Dear Shipping Master,

        I am Parvinder Singh from Delhi, I would like to inform you that I did not receive my INDIAN CDC at my Home address due to some Typing mistakes in address as I have checked my status showing my speed post went back to the sender at shipping master Mumbai. My joining is very near at Us Florida Miami.

        so kindly send my INDIAN CDC BACK to my correct Home address is mentioned below :-

        H.NO.- C-69, Pratap Vihar Part 3, Near shiv Mandir Arya Chowk, kirari suleman Nagar, post office Sultanpuri, Delhi 110086.
        Mobile. [protected], [protected]

        Speed post Number - EM[protected]IN

        Indos Number :- 19ZL1612

        CDC Application Number :- SMO(M)/2019/93697

        Kindly help me.

        Best wishes

        Parvinder Singh
        Delhi
        Mob. [protected]
        [protected]
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          A
          achintyarana
          from Kolkata, West Bengal
          May 15, 2019
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          rpsl agent not updating sign in & sign off in dg profile

          Good day sir, my name is rana pratap singh. Indos no is 13zl4617. My rpsl agent is star sea management pvt ltd. Rpsl no is 330. Owener is sanjay singh. Sir presently i am onboard. I am working in this present company from 2013 to untill continiue. My present sign on is 24 mar 2019. Sir, my rpsl agent is not updating my sign on and sign off in master checker. He need every contract more money for updations. Sir before joing my company and...
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          A
          Ajay306
          from Mumbai, Maharashtra
          May 15, 2019
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          Address: 636701

          Respected sir/mam
          My name is siddharthan a.
          My cdc application no is smo (M)/2018/49839.
          Application status on e governance shows application approved.
          My cdc no is mum376247.
          It was issued on 15 april 2019.
          But dispatch details have not been provided.
          It has been almost a month.
          Kindly please help me.

          Yours sincerely
          Siddharthan a
          Smo (M)/2018/49839.
          Mum376247
          [protected]@gmail.com
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            C
            Condred Rodrigues
            May 13, 2019
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            HI Team,
            This is Condred Rodrigues, Sound technician On Board the Viking Orion, This is in regards to medical disembark for myself .

            I reported the medical centre for my stomach pain on 26th April 2019. and I was given tablets but there was no relief of the tablets, after two days is went back to the medical center for a follow up and I was treated with same saline bottles and painkillers, I was for the whole night in medical center for observation but there was no one present to observe . Same day at 2:30 am when I called the duty nurse for my pain, the nurse replied you need to bear the pain doctor will only seen you in the morning, I was crying the night with pain and no one to look after me all alone in medical center, next day morning on 30th when the doctor came for check up I informed him about the pain and doc advised for medical disembarkation and I was take to the hospital in a ambulance in Hiroshima along with the port agent at around 8:30am . My friends were asked to pack my luggage and stuff as the ship was about to sail at 13:00 . my bags were send later by the port agent, I reached the hospital in Japan and it was difficult the communicate with the doctors in there as the didn't know to speak English, Port agent was also finding it difficult to talk in English to me and translate what's going on, I asked for water as I was thirsty, they just put me a bottle of saline In my veins, they were asking me something when I'm trying to reply in English it was difficult for them to understand stuff a well, they did different test and some Ct scan as well in that much time, as soon as the Ct scan was done they were waiting for the surgeon to reply and I was still left thirsty without any information what is going on with me. After the surgeon arrived he communicated with the port agent in local language and left . the port agent was finding it difficult to explain what the surgeon said to him. As soon as the surgeon left, it was like everything is normal with me they just removed everything and made me sit in the reception area, I asked the agent what's going on he replied saying the translating the result in English . I was still in pain no one bother to ask me about the Pain when I told the doctor in the hospital he just gave me a tablet and said eat the tablet . I then had the tablet where I had to find water from a local filter in the hospital and was made to sit in reception area for almost like 1 hour 30 minutes, then the other agent arrived and I was moved(walking) from reception area to billing desk with the agent. I didn't know what's going on, as I was not informed about anything, after almost 45 min, we left from the hospital and was way to port agents office, On the way I was taken to 7 Eleven for food where in I just bought 2 bottles of water and a burger and was driven back to office from there . Once in the office I was made to sit in a small cabin which didn't have a bed to rest or anything, Agent informed me that he is gone email the ship doctor with the reports and wait for the reply from the ship of me joining back . time (15:30) after an hour the port agent informs me that he has emailed the doctor and he is going out for some work will be back within 2 hours. I was left all alone there with 2 bottles of water and a burger and no one to take care of me nor to update me . at around 18:30 an employee from office come and tell me that they are processing me documents for me to travel to Osaka and I have to travel by a bullet train all alone with my luggage, he then gives me 5000Yen . and says its for lucnh and dinner . I asked him if he can book a cab for me as it was difficult to travel all alone with bags in train and with this pain, He just got pissed off on me and he replies it not possible to get a cab for it you need to travel by train . I had no contact on ship as well, I just messaged my cruise director and got in touch with him about it . at around 19:45hours I was informed that I had to travel to Osaka by bullet train and the agent will pick me up in Osaka, where in at 20:00 hours I was then driven to a building which was closed, I didn't know what that was I had no updates on it, was waiting in car for almost 30 to 40 min all alone as the port agent went in . After that I was taken to bullet train station all hungry . I asked the agent to at least help me with one bag . I got the train at 21:03 from Hiroshima till Kobe, which is a hour 15 min journey, with my luggage all alone, as soon as I got off in Kobe at 22:15 hours the Port agent picked me from the station and helped me with luggage as well, I was then driven to hotel still no food just had water with me . I asked the agent, if its possible I can get food he replied saying its 22:30 everything is closed here, only option was supermarket, I reached the hotel at ROUND 22:30 IN Kobe and the agent checked me in it was 22:45hr . I asked me if possible I can get some food he gave me 2000 yen as dinner expen and took me to a supermarket which was just 50mts away from hotel . I grabbed some sandwich and went back to the hotel . which was around 23:00 hrs, and the agent told me that the pick up is gone be at 7:30 in the morning. I checked in the hotel and had a rest for 6 to 7 hours . at 7:30 there was a pick up ready for me, where I was then driven to port a 45 min journey . I was at port before the ship arrived, waiting long for the ship to arrive and dock as well, I joined the ship as a normal crew member retiring from home . luckily the housekeeping guys helped me with my luggage to get it in . I meet the doc he said u need rest its normal and I was medically off for the day . The only medicine give is Pain Killers to me and I was send back to my cabin and asked to report to medical the next day at 9:00 am .
            I didn't know abt I'm suffering from till I read the report which was in English converted . it was a kidney stone but agin they didn't know how big it is or anything, I asked the doctor about it o the ship and he said he doesn't know about it as well .
            Being hungry for the whole day with no food and only water and then again waking up early in the morning to get back to the ship . No time to rest nor a bed to rest after hospital, I am really disappointed with this, I'm still suffering from pain here onboard and they feel me fit to work
            It's almost more than 12 days now me still suffering from pain I'm only treated with painkillers here.The ship.doctor gave me medicines when I skipped a days medicines they made a big issue saying if I have to go home i need to pay my own tickets n stuff, I said a sorry and continued the medicines but still there is no relief, everything is being taken lightly here with me, it's only on painkillers me surviving and ntng else, I spoke to them to send me home for treatment they said its normal you can work n drink water the stone will fall.off but now it's more than 12 days me.getting this pain even after all ct scan n stuff. Now this is really bad bcoz everything is taken very lightly here on board I still have 2 months more to complete my contract and I cannot bear the pain here .
            Is this how a crew member is been treated on Viking, I would not like other Crew member to suffer the same.
            Spoke to the Human Resource manager on Board if Possible I can Fly back home and get my Treatment done, Still waiting for Reply..
            I'm still onboard having my normal work schedule and we sailing into Alaska.
            Would be great full if I would receive a help

            Waiting for a reply .

            Cant get in touch on what's app
            +91 [protected].

            Thank You
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              S
              sagarbhat
              from Delhi, Delhi
              May 15, 2019
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              Address: Hughes Systique Pvt. Ltd. D - 24 , Infocity - II,, sector - 33, Gurgaon, Gurgaon, Haryana, 122001

              Hi, i am Sagar Bhat. i applied for CDC on 11th March 2019 and it is still showing under process.
              Tried contacting the officials but no response.

              My application number is SMO (M) 2019/92978.
              INDOS number: 19ZL5922
              Date of birth:[protected]

              Also I have my c1d lined up for 20th May so i will have to attend the interview without the Seaman book . I will carry the application as well as Certificates as proof .

              Please let me know when can i get my CDC.

              Sagar Bhat
              DG Shipping customer support has been notified about the posted complaint.
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                R
                Ramesh Witwicky
                from Mumbai, Maharashtra
                May 11, 2019
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                Address: Rs marine railway station coffee day coffe shop ., 400614

                Sir.. My name is selvaganapathy.. Rs marine person posted on facebook page... Have vacancy. After i'm meet the person name is (Ragul) he is told me i'm airborne company big officer.. And he take my original passport.. After i know this is fake because the person meet candidate only cbd belapur railway station near coffee day coffee shop... 10.5.19 evening i'm meet the person he is threatened me.. Please help me sir.. Rs marine agent number[protected].. My number [protected]
                +1 photos
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                  S
                  Sampat Bera
                  from Mumbai, Maharashtra
                  May 9, 2019
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                  Address: Mumbai City, Maharashtra, 341503

                  Good day sir...

                  My name is sampat bera.

                  There is a correction in my master checker profile in sea service details section which is filled by placement company and correction is to be done by dg shipping or shipping master.

                  Wrong entry is sign on date - 01 may 2018

                  It should be 30 oct 2017.

                  From my company side they did all they can.. They paid the fee in bharat kosh and took necessary action.

                  From mmd side they also acknowledged the same and they sent acknowledged documents to company which i am attaching here also but didn't correct the mistake in my master checker.

                  I gave my class 4 exam and got coc and that time i gave all these documents to mmd noida and they accepted it.

                  Now i applied for advance dce from mmd noida they didn't approved my dce and saying untill you have wrong entry in master checker we can't approve your dce.

                  So i sent all these documents and written mail to mmd noida as well as to dg shipping and when i call to mmd they are saying call to dg shipping and when i call them they are saying call to concern mmd.

                  Now sir i am very depressed as i am unable to join my vessel due to dce although i applied for it and having all documents but still due to correction which can be corrected by dg shipping or mmd department.

                  Please look on this matter and correct my sign on date in master checker.

                  I will be highly thankful to you for this.
                  DG Shipping customer support has been notified about the posted complaint.
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                    A
                    Abhi Sharma05
                    from Mumbai, Maharashtra
                    May 7, 2019
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                    Sir/mam

                    My name is abhishek

                    Application no. Smo (M)/2019/98024

                    Indos no. 18nl2250

                    I applied for my cdc it was approved
                    And it was sent by courier
                    But as soon as it reached the post office. The post man could not find the address
                    And he returned the courier from where it came i want you to please check the process and correct the address on that
                    That is a-120 and not 120
                    And phone no. Is [protected],
                    Father's [protected]

                    Please make this corrections to the courier and... Resend it please
                    Please let me know the status of the cdc.

                    Thank you.
                    +1 photos
                    DG Shipping customer support has been notified about the posted complaint.
                    May 08, 2019
                    Updated by Abhi Sharma05
                    Sir/Mam

                    My name is Abhishek

                    Application No. SMO(M)/2019/98024

                    Indos NO. 18NL2250

                    I applied for my CDC it was approved
                    And it was sent by courier
                    But as soon as it reached the post office .the post man could not find the address
                    And he returned the courier from where it came I want you to please check the process and correct the address on that
                    That is A-120 and not 120
                    And phone no. Is [protected],
                    Father's [protected]

                    please make this corrections to the courier and...resend it please
                    Please let me know the status of the CDC.

                    Thank you.

                    May 08, 2019
                    Updated by Abhi Sharma05
                    Name ABHISHEK
                    Date of Birth 25-OCT-1999
                    Indos No. 18NL2250
                    CDC No. MUM 375715
                    Issue Date 11-APR-2019
                    Valid To 10-APR-2029
                    Issue Place MUMBAI

                    Sir it's been 28 days since date of issue and still I haven't received my CDC please check the status and help me.
                    Thank you

                    May 08, 2019
                    Updated by Abhi Sharma05
                    Name ABHISHEK
                    Date of Birth 25-OCT-1999
                    Indos No. 18NL2250
                    CDC No. MUM 375715
                    Issue Date 11-APR-2019
                    Valid To 10-APR-2029
                    Issue Place MUMBAI

                    Sir it's been 28 days since date of issue and still I haven't received my CDC please check the status and help me.
                    Thank you
                    May 09, 2019
                    Updated by Abhi Sharma05
                    Name ABHISHEK
                    Date of Birth 25-OCT-1999
                    Indos No. 18NL2250
                    CDC No. MUM 375715
                    Issue Date 11-APR-2019
                    Valid To 10-APR-2029
                    Issue Place MUMBAI

                    Sir it's been 28 days since date of issue and still I haven't received my CDC please check the status and help me.
                    Thank you

                    Email-abhisharma.[protected]@gmail.com
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                      RAMIT MEHTA
                      from Delhi, Delhi
                      May 7, 2019
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                      Address: 125001

                      Dear sir,
                      My name is ramit mehta with cdc number - smo (M)/2019/99325, dob - 02/04/1999.
                      My cdc has already been approved but still i am not getting any dispatching details for my cdc from past 20 days.
                      So i request you to kindly provide me atleast a rough idea that how many days would it take for my cdc to get dispatched.
                      I hope you will considerate my request.

                      Yours sincerely
                      Ramit mehta

                      Email - rramit. Mehta. [protected]@gmail.com
                      +1 photos
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                        Julious J Minz
                        from Mumbai, Maharashtra
                        May 6, 2019
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                        Address: Rajaji salai, chennai, Chennai, Tamil Nadu

                        Respected sir,
                        Myself jaimashi minz cdc no ch107528. I have sent my indian cdc for some correction to chennai mmd on 12/04/2019 by speed post and tracker showed delivered on 16/04/2019. I tried to reach mmd several timer but there was no response. Know i dont know anything about my cdc whether cdc is with mmd or not. If cdc correction is done any imformation about dispach.
                        Kindly any reply
                        Jaimashi minz
                        Indos 07gl3666
                        Contact-[protected]
                        Mail [protected]@yahoo.com
                        DG Shipping customer support has been notified about the posted complaint.
                        May 11, 2019
                        Updated by Julious J Minz
                        Kindly advice any information on my CDC status whether CDC is done or not. If lack of any supporting documents which i have sent to mmd chennai then please let know.i need to join ship.
                        Requesting for to provide any information .
                        CDC no-CH107528
                        indos-07GL3666
                        Contact-[protected]
                        Mail id- [protected]@yahoo.com
                        Address -45/4, shantipara, bemtatoli, p.o-ginabahar, kunkuri, jashpur, C.G,
                        Pin code-496225
                        May 14, 2019
                        Updated by Julious J Minz
                        Its been more than 30 days still i dont have information about my Indain CDC. I have sent my CDC for correction on 12/04/2019.if correction is done and got dispatched then please advice dispatch details.
                        Kindly advice dispatch details or any information about my cdc.
                        Thankyou
                        Dear Sir/Madam
                        I had applied for CDC replacement on 08/04/2019 and my application no.-REP/SMO(M)/2019/36462 and I courier my old CDC to your good office as well same received on 15/04/2019 but status still the same since I applied "under process".
                        CDC NO- CH107276
                        INDOS NO -07GL1415

                        Please advise status when I will the CDC booklet.
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                          Julious J Minz
                          from Mumbai, Maharashtra
                          May 6, 2019
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                          Address: Chennai

                          Sir, my name is jaimashi minz cdc no ch107528. I have sent my cdc for some correction on 12/04/2019 speed post from my home address which is in chattisgarh. Post tracker showed delivered on 16/04/2019. After that i dont know anything about my cdc i tried many time to reach chennai mmd but there was no response on phone. I had to join ship on 06/05/2019 now again have joining on 11/05/2019. I need to know whether my cdc correction is done or not. If done anything information about dispach.
                          DG Shipping customer support has been notified about the posted complaint.
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                            Joel Dcosta
                            from Raia, Goa
                            May 5, 2019
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                            Dear sir/ madam
                            Hi,
                            This is dcosta joel peter from macasana, goa

                            I have applied for a fresh indian cdc on 18, january 2019. Today's date is 5, may 2019. But till now it was showing "under verification process". Those who applied with me, they all already get the indian cdc by post.

                            Please rectify my problem asap.

                            Please check my application details in below :

                            Indos no. 06zl5964
                            Application no. Smo (M)/2019/83480 application date:5, may 2019
                            Email: joel. [protected]@yahoo.co.in
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                              A
                              agrgk23
                              from Mumbai, Maharashtra
                              May 5, 2019
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                              It is supposed to be delivered at my permanent address sherghati, gaya, bihar pin code:824211 but it was delivered at agashi s. O. Vasai, thane, maharashtra pin code:401301
                              The consignment no is em[protected]in
                              It was delivered on 04/05/2019 16:45:49
                              It was booked on 02/05/2019 23:26:45
                              Bag received on 04/05/2019 09:14:28
                              Item received on 04/05/2019 09:14:28
                              +2 photos
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                                S
                                sureshchintakayala
                                from Srikakulam, Andhra Pradesh
                                May 3, 2019
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                                [resolved] dg shipping — cdc application no smo (M) 2019/94049


                                Dear sir/ madam
                                Hi, this is chintakayala suresh from visakhapatnam, andhra pradesh

                                I applied fresh indian cdc on 16, march 2019. Today's date is[protected]. But till now it was showing "under verification process". Who was applied with me, they are all get the indian cdc by post.

                                Please rectify my problem asap.

                                Please check my application details in below :

                                Indos no. 18bl6874
                                Application no. Smo (M)/2019/94049
                                Application date:[protected]
                                Email: [protected]@gmail.com
                                +1 photos
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                                  R
                                  ramanakoda
                                  from Srikakulam, Andhra Pradesh
                                  May 3, 2019
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                                  Address: Mumbai City, Maharashtra

                                  Dear sir/madam,
                                  This is koda ramana from andhra pradesh srikakulam, i applied for indian cdc first on[protected]{smo (M) 2018/79857} but unfortunately it was rejected due to full passport for address not uploaded and then again i have applied on 15 march, 2019 smo (M) 2019/92824 but till now its showing "under verification process".

                                  Please rectify my issue as soon as possible.

                                  Below are my application details

                                  Indos no. : 18al8978
                                  Application no. : smo (M) 2019/92824
                                  Email id : [protected]@gmail.com
                                  +1 photos
                                  DG Shipping customer support has been notified about the posted complaint.
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                                    G
                                    gangulugondu
                                    from Srikakulam, Andhra Pradesh
                                    May 3, 2019
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                                    Address: Mumbai City, Maharashtra

                                    Dear sir/ madam
                                    Hi, this is gondu gangulu from andhra pradesh

                                    I have applied fresh indian cdc on 26 feb 2019. Today's date is 03-05-19. Till now it was showing "under verification process". One of my friend applied with me, he already get his indian cdc by post.

                                    Please rectify my problem asap.

                                    Please check my application details in below :

                                    Indos no. : 18bl4578
                                    Application no. : smo (M) 2019/85816
                                    Application date:[protected]
                                    Email: [protected]@gmail.com
                                    +1 photos
                                    DG Shipping customer support has been notified about the posted complaint.
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                                      K
                                      Karthik Boothi
                                      from Mumbai, Maharashtra
                                      May 2, 2019
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                                      Address: Door No. 23-14-18, Flat No. 104, Prasanthi Residency, Chinnamvari street, Visakhapatnam, Andhra Pradesh, 530001

                                      Respected sir/madam,

                                      My name is karteek kumar boothi bearing cdc number mum 216155. I had applied for cdc replacement on 12 april 2019 has my cdc got damaged in recent times. My application number is rep/smo (M) /2019/36587.in dg shipping egovernance, the application status is showing as application approved and new cdc issue issue date as 24 april 2019, but i hadnt received my cdc yet.

                                      Grateful if you kindly inform me the status of my application and of my new cdc, as i would like to join vessel as early as possible due to some financial issues. I tried to contact shiping office through telephone but unable to receive any response.
                                      DG Shipping customer support has been notified about the posted complaint.
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