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[Resolved]  Dish TV — Complaint against wrong channel activation & wrong information

Address:755019
Website:www.dishtv.in

Dear sir,

This to inform u that my name is gopal hazra (Vc no – [protected]), a dish tv customer since last 5 years.
On dated 24.03.2017 i received a call from dish tv sales department about new add on channel package, she inform me that two new add on channel one is sports hd & another is movie hd package. After hearing her information i agree to activate movie hd package. But i am surprised when i see that none of new hd cinema channel pack activate but some new channel (Star plus hd, zee tv hd, colours hd etc) are activate.
When i call dishtv customer care on 25.03.2017 & try to lodge a complaint regarding wrongly activation the customer care executive refused to lodge a complaint & disconnect the call.

So my request is please see the matter & refund my money, also do strictly action against this two executive.

Regards,

Gopal hazra
Mob: [protected], [protected]
Vc no: [protected]
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Apr 27, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2017
DishTV Customer Care's response Dear Gopal Hazra

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

'My vc no.[protected]
RMN no.[protected]
Mera dish tv channel unsubcribe hoya he
Plz mera dish tv channel subcribed kor d jiye plz sir,
Reply
DishTV Customer Care's response, May 17, 2017
Verified Support
Dear rinkudas

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 18, 2017
Verified Support
Dear rinkudas,

Hope you are doing good.

Our team has got in touch with you on 9957690248 and you confirmed us that you are not facing any issue related to DIshTV services.

Regards,
Online Team
DishTV

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