[Resolved] Dish TV India Limited — non availability of selected channels

Hari K R

from Palackattumala, Kerala

Address:

Kavumpally Madam Valavu, puthiyakavu, 682301

I had availed one dish tv connection with vc number [protected] two years ago. Now i have opted for channels as per my requirement on 15th of february as my recharge was due on 21st. I have contacted dish tv through their call centres not less than 10 times to get my selection activated. But nothing happened and they have disconnected on 21st. On 21st i called them 5 times to get my selection activated. As per their direction i paid rs.100/- again and it is for 3 days and they promised that new rates will be activated as per my option immediately. As per my selection the monthly payment will be around 150/- only and now i was paying more than 800/- monthly. Again my connection will be disconnected today. Please arrange to redress my problem.

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Mar 29, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

DishTV Customer Care's response Dear Hari,

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Feb 26, 2019

DishTV Customer Care's response Dear Hari,

Hope you are doing good.

Thanks for sharing the details with us. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV