Dish TV — Installation error

Address:Pune, Maharashtra, 411028
Website:dishtv.in

Hello, I have installed dish tv last week.The technician who came to install the connection mounted the antenna on wrong slot, that slot was meant for different flat number. Now builder asking asking us to put the connection in my flat slot since every flat has their own slot at terrace.When I called the technician he was arguing stating that there was no slot mentioned when he came to install and he is not ready to correct his error..He is asking for re installation charge.There are 22 people staying in the flat currently and everyone has their connection in their slot so it means the numbering is done since before but technician is not ready to accept.Please help or guide me the way to escalate the issue or help me to get the connection removed.I expect better service if I have paid money. Regards Anuradha
Was this information helpful?
No (0)
Yes (0)
DishTV customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear [protected]@gmail.com

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Hello,

VC number is: [protected]
Dear [protected]@gmail.com

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Dear [protected]@gmail.com

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV
The issue has been resolved.Thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information