[Resolved] Dish TV — package changed by making fraud and false information | |||
Attention attached!! Beware of fraud calling of dish tv executive s My name ramesh vc #[protected]. One of dish tv executive called me stating that i have a free subscription offer for 30 days with no extra cost, and i can view 68 more channels for 30 days trial pack with no extra cost. And my switch off date will remain same i. E., 4 dec 2019 if i deactivate this same pack within a month i. E., till 11 jan 2019. But later i received a message & email stating that "my pack has been upgraded from swagat pack to new super family pack for 30 days at 50% cost. 60 days lockin is applcable. After 30 days the pack will be charged at rs299/month. And the charges are also applied". I had already recharged for 1 year in advance guys be aware of dish tv executive offers if they offer 2 month extra offer they reduce it by 4 months later by making such fraud calls. Hence it was a sheer lie and cheating was done by dish tv executive by making false and incorrect statements to me. I also got a confirmation email that my pack has been changed and switch off date will be 23 aug 2019. This shows the clear cheating done by the executive by misleading me and charged me for it. Also i have complained regards to this the complaint # 44974787 Was this information helpful? | |||
Feb 2, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Dec 19, 2018 DishTV Customer Care's response Dear Rupesh, Hope you are doing good. We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
 3 Comments | |||
Comments
Dear sir/madam
My VC number [protected]
I have wrong recharge vc number [protected] Rs 299 on my paytam account and net banking BOB Bank.
I request to you back rewards to me for wrong recharge.
Thanks and regards
Shantilal Gokalbhai Patel
[protected]
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My VC number [protected]
I have wrong recharge vc number [protected] Rs 299 on my paytam account and net banking BOB Bank.
I request to you back rewards to me for wrong recharge.
Thanks and regards
Shantilal Gokalbhai Patel
[protected]
DishTV Customer Care's response, Dec 28, 2018
Verified Support
DishTV Customer Care's response, Jan 5, 2019
Verified Support
Dear Girish,
As per our conversation on 7016106927, your unused amount of Rs. 299/- has been transferred from Wrong VC 02512930402 to Correct VC 02512930302. Moreover, your pack has been downgraded to New Super Family pack worth Rs. 253 + 18% GST = Rs. 299/- per month as you are not interested in retention offer and wants to downgrade even after offer lapse. Also, removed Popular HD add-on from VC. Now, the total renewal amount is Rs. 299/- per month (including GST) Moreover, the next recharge date is 6th Feb. 2019 and next switch off date is 9th Feb. 2019.
Regards,
Online Team
DishTV
As per our conversation on 7016106927, your unused amount of Rs. 299/- has been transferred from Wrong VC 02512930402 to Correct VC 02512930302. Moreover, your pack has been downgraded to New Super Family pack worth Rs. 253 + 18% GST = Rs. 299/- per month as you are not interested in retention offer and wants to downgrade even after offer lapse. Also, removed Popular HD add-on from VC. Now, the total renewal amount is Rs. 299/- per month (including GST) Moreover, the next recharge date is 6th Feb. 2019 and next switch off date is 9th Feb. 2019.
Regards,
Online Team
DishTV
It's reference to you my recharge amount Rs 300 at 5 Dec 18 @ 06: PM the pack before promise date it was expired now it will your responsibility to to give response what happened and how my recharge will expired before their promises date.
Please help us
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Please help us
DishTV Customer Care's response, Dec 28, 2018
Verified Support
Dear Ramesh,
We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
DishTV Customer Care's response, Jan 5, 2019
Verified Support
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Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.
Regards,
Online Team
DishTV
We wish to inform you kindly contact at Dealer Helpline 18002101234 or Concerned Regional Office for further assistance.
Regards,
Online Team
DishTV