Dish TV — Package not changed

Address:Kolkata, West Bengal

Sir my compliant is against Dish Tv. To change my package I have requested 11 April 2014. From super gold pack I want to convert it pick by channel pack.I also selected channel and sent the request. I got a message that within 72 hours it will be changed. After 72 hours I have mailed dish tv many times from my mail id "mandal.[protected]@gmail.com" but no effect whenever I''m sending mail they are informing me to wait 24 hours but no phone call I received after 24, 48, 72 hours.Whenever Itried to their customer care they are informing me to mail dish tv. Please sir do something.My dish tv vc No is: [protected]
Was this information helpful?
No (0)
Yes (0)
DishTV customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Amit Mandal Mandal,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV
Dear Amit,

Myself Shriram I am also subscriber of DISH TV since form long time (VC No. [protected]) and now from last one year I updated my set top box to HD connection with monthly recharge amount of Rs. 399 but from last month these peoples DISH TV removed colors HD without any valid reason and also confirmed DISH TV that may be in future more channels will remove, same like also removing channels from SD connection. So please requesting to all existing customers all we are against on these peoples and lets try to stop cheating with us with the support of Consumer Department. Even I am also from last few days conversation through email's and phone calls.

So, Consumer Department if you are listening us than please try to stop them and satisfied customers.

regards,
shriram
Dear Shriram,

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@dishtv.in.

Regards,
Online Team
Dish TV

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DishTV
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    5401
    Pending
    0
    Resolved
    3732
    DishTV Phone
    +91 12 0255 0000 [All Lines]
    +91 11 6001 3474 [Northern India]
    +91 44 6001 3474 [Southern India]
    DishTV Address
    FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
    View all DishTV contact information