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[Resolved]  Dish TV — recharge not done successfully but money deducted

Address:Etawah, Uttar Pradesh, 206001
Website:www.dishtv.in

Yesterday 15/12/2017 11:16am i recharged my dish tv vc worth ₹832 for 3 months super family pack and family hd add-on via mobikwik mobile wallet app but my dish tv not recharged yet. Then i contacted dish tv as well as mobikwik but both the services asked me to wait for 24 hours but now it's more than 30 hours and still they are making fool to me by blaming each other.
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Dec 18, 2017
Complaint marked as Resolved 
My issue has been resolved.
DishTV customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
DishTV Customer Care's response Dear Kasif Kashif,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Dec 19, 2017
DishTV Customer Care's response Dear Kasif Kashif,

As per our telephonic conversation on [protected], you confirmed that there is no issue related to the DishTV connection.

Regards,
Online Team
DishTV
Dec 19, 2017
Updated by Kasif Kashif Ya, but I also mentioned that the DishTV recharge take too much of timing to recharged Successfully and No New Offers for your customer.
Complaint comments 
1 Comment

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Comments

Dear sir by mistake hit a recharge on wrong id so
kindly transfer to right id
wrong id-[protected]
right id-[protected]
thank you
Reply
DishTV Customer Care's response, Dec 19, 2017
Verified Support
Dear Customer(A.n12345),

We are sorry for the experience you had. Please share your registered mobile number and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Dec 27, 2017
Verified Support
Dear Customer(A.n12345),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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