[Resolved]  Dish TV — transferred account balance and terminate my vc no.

Address:422003

Respected sirs / madam

I am mr. Sanjay vithoba waje vc no. [protected] registered mobile no. [protected]
Registered email id is [protected]@rediffmail.com
On 16th oct 2017 sombody transfered by balance of rs. 3132 to unknown vc number and disactive my vc.
From that date i continuosly calling to our customer care dish tv team and senior team, but they have not able to resolve my problem.

I am also surprised that what can you transfered my account balance of rs. 3132/- to another unknown person's vc no. And disactive my vc no. Without my confirmation and nothing any communication with me.

My. Old vc no is[protected] in sd and recently i converted the same into hd vc no [protected] after payment of rs. 799/- on 28/09/2017. I am recharge my vc on 29/03/2017 for rs. 4380/- package new all sports for the year and taking benefit of 1 month free.

You are requested that kindly transfered my balance to my vc account and activate my vc no and take into consideration of my in convenieance.
Kindly treat the same is very urgent and i expected your favourable replay.

Thanks & regards
Sanjay waje
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Dec 2, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
DishTV Customer Care's response
Dear Sanjaywaje

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Oct 31, 2017
DishTV Customer Care's response
Dear Sanjaywaje,

Hope you are doing good.

As per our conversation with you on [protected], it has communicated that unused amount of Rs 3519 has been transferred to your VC [protected]. For further assistance, please get back to us.

Regards,
Online Team
DishTV
Complaint comments 

Comments

my card is balck list same years plese my card activeted
my card no[protected]
DishTV Customer Care's response, Feb 5, 2018
Verified Support
Dear Zeeshan Azaan,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 13, 2018
Verified Support
Dear Zeeshan Azaan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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