[Resolved]  Dish TV — unable to viewing all sony channels

Address:Mumbai City, Maharashtra

y VC No. [protected] I am not getting SONY, SAB, Sony Max & Sony Max2 since 3 to 4 day's sent SMS also and tried to call customer care & on Tall Free No. But no one received the call, please check and start the channels as I am missing my programmes on these channels, hoping for quick response.also on my account is also not updated after my subscription paid already..Mr. Rajesh H Bhayani...
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Aug 14, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Nov 03, 2014
Updated by Rajesh H Bhayani
After complaint twice but my problem of sony chennals not resolved till now & when I ring it so many time till last 4 days to Dish Tv Toll free No.unable to contact & Mumbai contact no.[protected] cut our call after ringing so now I inform u that if my problem is not resoved with 1 Hour then u are ready to pay losses to us I go for complaint to CVC as well as Customer Care Services as well as Media that Dish TV not given any information or resolve our problem & not give any proper attention Regarding our complaints, I hope that Dish TV not force to me for going in complaint against them through resolve our problem at least they have reply us by email or register phone no.-From Customer Rajesh Bhayani
Nov 03, 2014
Updated by Rajesh H Bhayani
No. [protected] I am not getting SONY, SAB, Sony Max & Sony Max2 since 3 to 4 day's sent SMS also and tried to call customer care & on Tall Free No. But no one received the call, at least they have reply us by email or register phone no. please check and start the channels as I am missing my programmes on these channels, hoping for quick response.also on my account is also not updated after my subscription paid already..Mr. Rajesh H Bhayani...


After so many try I connect my call on tallfree No. for my V.C.NO. [protected] & Talk with Mr.Fahed & I surprise after talk with him that Sony, Sub, Set Max Set Max2 channel is now alkarta channell & i[censored] want all chanells package Then pay Rs.5 extra for all channel P.M. & reduce your validity for 1.5 to 2 days only.So, I ask told them To Recharge if only 2 days r reduce from my validity but I surprised that I got a massage form them that your New validity is 9/12/14 instead of my previous recharge dt. 20/1/15. so I surprise that how they reduce apprx 40 days of validity and start only 1 sony channels so this fraud with customers, I dont want fresh Recharge Pls.remove sony from my package & allowme for my old package including all channel of sony [like-sony, sub, set max & set max2 etc as per my original package WITH EXTENDED VALIDITY AS PREVIOUSLY] with in 1 hours otherwise i m going to lodge FIR IN POLICE COMPLAINT AS WELL AS WELL AS IN SONSUMER COURT/CVC/MEDIA

I hope that Dish TV not force to me for going in complaint against them through resolve our problem with in a Hour-

From Customer Rajesh Bhayani
Nov 05, 2014
Updated by Rajesh H Bhayani
First of all Thank u to dish tv for sort out my complaint but till Now My Account not updated that whe I recharged for Renewal on 20/10/14 for 3 Months and My validity Dt. 20/01/2015 & switch off Date is 23/01/2015 . But My Account showung Wrongly vaildity dt-09/12/14 & 12/12/14. So pls. update my A/c. and change validity to 20/01/2015 & switch off Dt. is 23/01/2015.Pls. do the need fully at an earliest with in 1 Hour & I Hope that U r not given me a chance for further complaint. _Rajesh Bhayani
Nov 05, 2014
Updated by Rajesh H Bhayani
Till now & after my complain say Apprx. 4 Hrs. back but not taken any action regarding Update My Acount as my belowmention Request.I cant understand why Dish Tv showing Lezzyness for just small metter & spoiled his image for quick service & Reply Satisfactery to his valuble custemer & forcing him to lodge complaint against D.TV. Pls. do the need full at an earliest with in a Hour-From Customer Rajesh Bhayani

First of all Thank u to dish tv for sort out my complaint but till Now My Account not updated that whe I recharged for Renewal on 20/10/14 for 3 Months and My validity Dt. 20/01/2015 & switch off Date is 23/01/2015 . But My Account showung Wrongly vaildity dt-09/12/14 & 12/12/14. So pls. update my A/c. and change validity to 20/01/2015 & switch off Dt. is 23/01/2015.Pls. do the need fully at an earliest with in 1 Hour & I Hope that U r not given me a chance for further complaint. _Rajesh Bhayani
Complaint comments 

Comments

Dear Rajesh H Bhayani,

Thanks for voicing your concern. We wish to inform you that IndiaCast channels like Colors, UTV Action, UTV Movies, Bindass, Comedy Central have been added to various base packs with Colors HD! Sony channels may still be viewed at nominal cost (a la carte) by calling customer care or by following the link below http://www.dishtv.in/Pages/DIY/DIY.aspx.
For any further clarifications, please drop us an email along with your VC no. at [protected]@dishtv.in.

Regards,
Online Team
Dish TV
Dear Rajesh H Bhayani,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
Dish TV

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