[Resolved]  DishTV — account balance error

I have balance in my dish tv (Vc #[protected]) but still showing low balance and i am unable to view or move the channel to 96. I tried refresh and also erases epg&flash and downloaded new software. Still the problem continues. No use, still shows low balance. Please find an exact solution and inform me. I tried all the ways and informed from your call center. I m facing this issue since two weeks.
Rmn: [protected]
E-mail:[protected]@gmail.com
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Apr 4, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2019
DishTV Customer Care's response
Dear Ratheesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Mar 04, 2019
DishTV Customer Care's response
Dear Ratheesh,

Our team tried to contact you on number [protected] a gentleman has picked the call and during the conversation, there was no response from your end, so called again on number [protected] but the number was not contactable. Kindly share your alternate number and convenient time or you may also contact our customer care on [protected] for further assistance.

Regards,
Online Team
DishTV
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