DishTV Complaints & Reviews

TO, DishTV Customer care, Hi! I have a serious complaint to make. I have a DishTv HD connection with the VC Number [protected]. On June 5th I recharged my DishTV connection for six months by making the payment online using credit card. I received an e-mail confirming the receipt of the payment as well as the recharge period of six months. I was surprised that the service provider “ F. Ali DBA Dishtv Channel.” charged me for the recharge in dollars. The copy of the receipt is printed below. After about 4 to 5 hours I received an SMS on my mobile saying “Dear Customer, We have received a recharge of Rs. 2700 towards ur HD-ROYALE pack. Ur Transaction ID is[protected]. Keep your TV on smooth updation. The message on my TV says that my connection is recharged for three months and the payment received is Rs. 2700. When I have been charged for six months I would like to know why my connection is recharged only for three months. I request you to kindly look into the matter and carryout the necessary corrections. From: [protected]@dalpay.com | Add to Address book |This is spam To: [protected]@rediffmail.com Subject: RTA 131003.7067127 dalpay.is DISHTV 131003 +[protected] BILLING CONFIRMATION Date: Fri, 05 Jun 2015 15:03:27 IST Note: To help protect your privacy, images from this message have been blocked.View images | What is this? Order Confirmation Payment/Order Confirmation from dalpay.is DISHTV 131003 +[protected] IMPORTANT Your Mastercard KIRANCHANDRA MYSORE | 552274XXXXXX4686 account has been successfully charged for your order. Order Amount: USD 109.00. Charges appear on your Billing Statement as: dalpay.is DISHTV 131003 +[protected] The products/services you have ordered will be directly supplied and invoiced by F. Ali DBA Dishtv Channel. Thank you for your order! Your purchase is subject to the Dishtv Channel terms and conditions: http://www.dishtvchannel.com/contactus.html http://www.dishtvchannel.com/Refund.html Order Support For support please login to your order: LOGIN Order number: 131003.7067127 Security code: 6141681 Order details Web Site Location: http://www.dishtvchannel.com Order Page Location: http://www.dishtvchannel.com Order Page Location: Order date: [protected]:33:23 Order number: 131003.7067127 Charge Total: USD 109.00 Method of Payment: Mastercard Cardholder Name: KIRANCHANDRA MYSORE Cardholder Address: 1127, Shivajinagar, Cardholder Address: Cardholder City: PUNE Cardholder State: MAHARASHTRA Cardholder Zip: 411016 Cardholder Country: India Company Name: Name: KIRANCHANDRA MYSORE Phone: [protected] Fax: Email Address [protected]@rediffmail.com Delivery Address: Product items: Order: Card No. :-[protected] Language :-undefined Free Languages :-Marathi HDRecharge :-6MONTHS Paid Channel :- Quantity: 1 Price: USD 109.00 cust.rcpt131003.7067127

Respected Sir, Please I, Sathi Das, VC No. [protected], request you to kindly replace the registered mobile no. [protected] with [protected]. It is because my mobile have dual sim [protected] & [protected], someone named Brijmohan in my registered mobile no [protected] is using my payment i dont know how, let the issue stop, each month i pay the bill and always i get the message that you have to pay the amount today, i cant say you from which mobile no it shows " plz pay", it is going with me last 1 & half year but as i cannot connect you due to my busy schedule i apoligise, it really irritates me now. Please suggest me or replace the registered mobile no. so that the person Mr Brijmohan should not take the privelage. Thanks with Regards, Mrs.S.Das

I got a phone call from DishTV call center offering me 20 days of FREE channels which were not available on my current package. After repeated enquiries, I was told it was absolutely FREE. So I agreed to it. But later I got a message saying that my pack has been upgraded and that I will be charged extra from that day itself. Even the next recharge day was preponed.

Signing up with Dish, they try to up sale the service protection, which I said no. So my dish gets installed not fully tightened up, and the first windy day my dish gets blown out of adjustment. So here within 2 months, I get the told of getting a service charge for having a tech come out to find problem and fix it, and they try again to up sale the service protection plan, ( how convenient ). I knew it was not installed right, not being tightened, ( maybe on purpose ), so they get close to 30 a month instead of 20, and told them it needed to be fixed for free because of a bad install, which they did, but tried the service up sale, which I said no again. Because I bundle with frontier and pay threw them, I don't see charges from dish. I get extra channels and my bill goes up and I think they are upping the cost of my package. 2 1/2 years later I find out they have been charging me for the service protection package, and after hours fighting, trying to get reimbursed for over 2 years being charged for something I asked not for, and threatening to cancel did I have to settle for 20.00 off for 6 months. I think they should had fully reimbursed all charges plus something to make it right. Goes to show, Dish is first and customers second.

Hi, I got my recharge done on a 10 year old connection and wanted to downgrade my plan. So, I sent a "CALL ME" sms on 57575 on 05 June 2015. I got a call from [protected] and the person I spoke was very abusive, not forthcoming, did not solve the problem and disconnected the call saying he had to go somewhere! I was surprised at the behaviour of this call centre executive. I, then, messaged again and this time got a call from [protected]. This guy, when I told about downgrading the plan and behaviour of earlier call centre person, also did not solve the problem first but, rather, telling me to talk to his superior, put the phone on hold for 10 minutes after which the call got disconnected. I had to send the message again and this time I got a call from [protected] with a lady on line who did the job and connected me with the superior also - who identified himself as Sumedh, but the moment he heard that I wanted to make a complaint about previous call centre employees, he too disconnected the call, saying he is getting network disturbances! This message is for DISHTV people to ponder over what kind of call centre companies they are handing over contracts to deal with the customers - who are manned by ruffians and don't know how to deal with customers. I've decided to get my services disconnected now and get a Tata Sky connection. Thanks a lot, jokers of the call centre - Please feel free to destroy the brand! -A Disgusted Customer

Dear Sir/ Madam My a/c no [protected]. I was recharged the Amount of Rs 1, 170/ through Bank of Baroda net banking as per below information, But now my dish tv is not working. Please advise order id DT[protected] transaction id [protected] subscriber id recharged [protected] operator DISH TV circle India you paid (Rs.) 1171 recharge amount (mrp) 1170 convenience fee* (Rs.) (for partner discount coupons) 1 date & time [protected]:16:22 *Inclusive of service tax

I Nitin VC No. [protected] My plan is earlier less then 500/- p.m now before some months you are charging more amount and sent messages for extra money and debited days to my services without my considerations. You aquested to kindly change the plan to my A/c with Gold pack to Silver pack. I have already paid the amount 500/- by case recharged before two days (i, e. 02/06/2015). You are requested to kindly give me more time now and change my plan at the earliest. With kind regards, Nitin, Jaipur VC No. [protected] Ph. [protected].

My vc number is [protected]. I am very disappointed with one particular issue. This is the 3rd time my pack has been upgraded without my permission... This is just not acceptable... Seems dishtv is just looking to fleece money from customers... I had raised this with customer service in the past... But this just prevails... Not acceptable.

Vc no : [protected]. Amount paid on 28may. Complaint made by SMSes. No proper detection of errors. Suggested to replace setup box and telling lengthy and costly procedure. Today only free and advertising channels coming. Please attend the defects and rectify errors. Please send your person to do with out any costs.

I did recharge for my DISH TV for Rs 350 through my HDFC Net banking Ref No :[protected] . Transcation ID :CCACE1CCL195-CCAOnlineRecharge . on 10-may-2015 . but till now its has not been credited to my account . My DISH TV Account doesn't show any recharge done on such date . i had also given a complain regarding this to your customer care but from thier also thier was no response but they gaev me a complain number :[protected] dtd:[protected] . pla do the needful as soon as possible . DISH TV Accounts Details DISH TV Number [protected] Name Thomas P John Registerd Mobile No [protected]

Hi, My dishes connection number [protected], it has been around 3 or 4 year old connection my problem is on 18th may 2015 I recharged it, from 28th no channel is coming, when I talked to the customer service they said there is some problems the technician will come and he will check, then I have to pay 250 plus service tax. Exactly last year they did the same. With this they talk about annual amc. When last time the technician came he did nothing simply played with remote and it was OK. I am damn sure they do some malfunctioning from there control room to make money. In my building there are other user of dth from airtel and tatasky older than me. I have never seen them in trouble. Kindly take my problem to the concern and please do the needful. Thanks a lot

my mobile no.[protected] for the VC No. [protected] was registered. but now whenever i am using it for updating my account they r saying this no. is not registered.please register this no. name ravichandra VC no...[protected] mobile no.[protected] thanx

I have recharged my ID 3 times ([protected]), on my DishTV HD, yet no channels are being shown (Only free channels are shown). I want to enquire why it is not showing any channels, and how to enquire which pack do I have? I bought DishTV before 2 months and did recharges of Rs 240, Rs 195 & Rs250 all on a single day.

My DIS TV CARD No- 0151372. . Recently I have changed my residence. Before two months a technician Mr. Pramanik came from your authorized service center .and fixed the dis on the wall of my flat. Just after two days the dis fell down from the wall and we were unable to view the programme as the message was coming THERE WAS NO SIGNAL We booked complain, , technician attended our call after 3 days after 08 times of our follow up. .. He came and fixed the dis with a two Nail only. When we requested him to fixed properly with nut & bolt on the wall . He did not respond our request. As a result yesterday in the evening when we open the TV ., we see it became out of order, no picture is viewing. the message is coming as there is no signal. After investigation we saw that the DIS has came out from the wall and lying on the floor.. and we are unable to view the programme . Today at 08.00 am I have logged complain in [protected] and my complain/ service request * tickect no is[protected].. The quality of work is very poor, they dont want to listen anything. for which we are facing the problem again & again. . Kindly do the needful as such your authorized service center should render the proper service to the customer otherwise there will no other way but to disconnect the DIS TV Connection and have to go for other agency. With regards, Manik Ram Bhattacharyay Flat No-104, B-BVlock, 1st Floor, KAMDHENU ENCLAVE, Telco Collony, Jamshedpur-831004, Jharkhand, Mobile No-[protected]/ [protected]

DEAR Sir/Mada, MY VC NO. IS [protected]. MY MONTHLY PLAN IS HOTEL HD WORD PACK (Rs. 235/PM). I HAD RECHARGE Rs. 745 WITH Rs. 25 LATE FEE) DATE ON 09/05/2015. SHOW MY NEXT RECHARGE DATE IS 28/07/2015. BUT MY ACTUAL NEXT RECHARGE DATE IS 08/08/2015. PLZ. SOLVE THIS MATTER.

I am having two connections. 1)V.C. No.[protected] Mob No. [protected], 20 V.C. No.[protected] mob No. [protected] these are corporate connection, Super platinum Pack @ 210/- per month suddenly these are changed to 460/- per month without any intimation. Both the connections may kindly be changed to super family pack. On your confirmation I shall recharge vc no.[protected]. Sukumar Mukhopadhyay.

Dear sir I have a complaint regarding the dish TV which I have been using for last 4 month only. From last two days I am not able to see all channels because of problem accured in dish. I have contacted customer care but they didn't provide me the solution besides they are saying me to give service charge. Although my dish is newly installed hence I am not liable to pay service charge. I have been recharging my dish account time to time and problem still there. You are requested to resolve my complaint . Regards Mohd Tosif [protected]

My Name is Harshal Sahebrao Kshirsagar Mobile No [protected] [protected] Address At Post Sakri Plot no 127 Jay Shankar Niwas Chhoriya Township Ambapur Road Sakri Taluka: Sakri District: DHULE (424304) MAHARASHTRA My dishtv VC No [protected] So please fill the above given information

Dear Sir / Madam, I have Dish Tv Connect vide V.C Number #[protected]. I had recharged my monthly plan INR 335.00/per month for three month amt. 1035.00 on 04.03.2015 and I had received call from Dishtv on 19.03.2015 for their offer on plan 470.00/per month but I refuse to accept this plan. Now on 20.05.2015 we seen on our tv screen from Dish Tv that our validity will be expire on 24.05.2015, In this regards I had made call to Dish tv customer care on 22.05.2015 to Mr. Sabir Ahmed, Mr. Arvind & Mr. Gaurav. I have informed them that we had not accepted any above said offer by their associate and they implement the same without our confirmation. They deny to accept my complain and said that you have confirmed us. Then I ask them to provide a proof of my acceptance. They also refuse to provide evidence of this conversation. Further Mr. Gaurav have promised me to check the detail and call me within 24 hrs. But I did not received any call from Mr. Gaurav and any other associate of Dishtv in this regards. Again today on 25.05.2015 I called to Dish TV and speak to Ms. Suman, Ms. Busra and Ms. Saini but they agreed fault of their associate and but they did not accept my request and not increase my validity as per my monthly plan INR 335.00/month. Now I request you kindly look after to this issue and do the needful ASAP. Thanks & Best Regards, Vikram Singh [protected]

Hi my VC [protected] .From one week all most every day we are facing this signal not found 301 issue. When we try to contact the dish TV customer care, first they don’t pick the phone or if they pick phone they suggests for technician. I am just sick of this. It seems like they don’t care about their customers and their problems all they want is money.