DishTV Complaints & Reviews

I would like to inform you that 2 (two) VC connection was taken in my home which are stated bellow :- 1. VC no : [protected] in the name Sri Kshitinath Das. 2. VC no : [protected] in the name of Sri Bhabanath Das. Payment for recharging both the VCs @Rs. 2892/- its for 1 (one) year was made from cell money agent on 17/06/2014. But unfortunately, one VC was wrongly recharged to VC no: [protected] instead of VC no [protected] on 17/6/2014. The recharged of other VC no [protected] was correct and received massage in RMN from BP-Dishpy on 17/6/14 as bellow: 1. "Post recharged of Rs. 2892.00 MOD Non-Stop has been activated on Ch. 254 from 466 days. Accordingly your recharged date is shifted to 23/9/2015." 2. "Dear Bhabamnath Das congrats ontime recharged of Rs.2892.00 received towards Ur Super family pack under Tranx No.[protected]. Kept STB on for smooth updation." On nor receiving recharged message of VC no : [protected], the matter was contacted to customer care and concerned sel money agent. Accordingly the cell money agent processed for transferring money from wrongly recharged VC. no [protected] to correct VC no: [protected] on 21/6/14. But dish tv authority transfered money from my correct rechared vc no [protected] to vc no [protected] instead of tranfering from vc no [protected] on 21/6/14. Incorrect vc no [protected] was recharged under tranx id SREC65655407 from moble no [protected] of Sri Milon Suklyabaidya from cell money. On running smothly of both the dish tv and no information received in my RMN of vc no [protected] regarding transfer of money and diactivation SMS up to 28/8/14 myself remain blind regarding the matter. This mide be happend due to mistake done by the transfering authority from your end. Therfer you are request the matter to look in to the matter and check authenticity and arrange to transfer the present balance of vc no [protected] to my vc. no [protected] Wrongly recharge tranxaction id : SREC65655407 and moble no : [protected]. Dealer ID is deleated as per infromation submitted by cell money agent. Yours faithfully, Bhabanath Das Convent Road haflong Dima hasao

Dear Madam / Sir, I am having a Dish TV (Sharjah, UAE) connection and the same has expired. As i am trying to recharge online but getting a message "INVALID VC.NUMBER" My VC No. [protected]-8 (This number is given on the dishtv card. kindly advise, thanking you in advance. lloyd

I Rajendra kumar Singh is a customer of dish tv. My VC no is [protected]. i have paid Rs. 1320 for family pack recharge for six months on dt. 10 .6. 2014.but i could not see any channels on tv, as it shows that my VC is deactivated. So how is it kindly inform me as soon as possible.

My vc number [protected] i recharge the dish on 18/08/2014 that is valid for one month but now you are telling that recharge on 09/09/2014 why early please tell the reason.my plan is south regional pack when connecting time you told monthly recharge 170. Thanks.

Date of connection :5th jan 2012 Name : Priyanka Shurdeo Address: Arunodoya Nagar, Gopabandhu lane C/O : Pramila Biswal. Dist: Cuttack State: Orissa Pin: 753012 Mob No: [protected] ALT no. [protected] VC: [protected] SAF No : 13117087 Set up box is not working since past 7 days. Please help asap

My vc no [protected] and my registered mobile no [protected], when I purchaged dish tv hd+, I choose my favrate chennel with plan rate 399 rupees. After few days most of the channel replaced or remove, but when I was shocked my plan amount rate 50 rupees increased .I no need these changed channel.and I have no extra money for your company, please give me my plan channel back and give me my plan rate399. I am already harrsed. By your company. Please give me my money back or give my399 plab back. Thank you..m

This is a general complaint and eye opener for those who wants to take service from Dish TV:

I am one of the few not so important customer of Dish TV (as they have shown by their attitude).

I dont have any complaint about an individual but almost everyone with whom I have dealt with now (in the last 2 weeks).

Let me tell my experience in a few lines :

I am a customer of Dish TV since 2011 (not that they gave great service but at that time they were the cheapest).
I moved to Bangalore form Kolkata and that's when I got to know what a 'superb' service provider they are.

Let's not speak about the past experience and get into the recent 'story'.

Last week I suddenly saw half of my subscribed channels are not viewable. I called Dish Tv and they raised a ticket for Vandana Agency in Attibelle to cater to my request.

Next day the technician came and changed the dish allignment and went away and I was bale to see the channels again. After 2 days the same thing happened and I called Dish TV they raised a request and asked me to pay which I refused as it was not fault as I would not pay for the same thing which was not done correctly last time, so they waived off the service fee.

Next day the technician did not turn up stating Ganesh Chaturthi and said he would come at 9 am IST next day. Next day I called the service centre at 11 am asking if it was 9 am by their watch as well. The person in charge of the agency stated that the technician would come in 2 hours, he did not. So I called and told the Agency in charge to send the person in the evening so I can go to my office and come back. However I received a call within an hour that the technician is about to come to my house although I had already directed his incharge to send him little later as he did not come on time. So no service and no channels for me for 2 days. Next day the Incharge himself came and said my dish quality is not good (which I was using for 3 years) so I need to upgrade to HD from SD. Fine I agreed and day before yesterday I raised a request to upgrade my service to HD.

Yesterday 2 technicians came to my house in the evening and installed the Set-top box but was not willing to fix the new dish with the HD LNBF and was not willing to give the HD adapter as well (I had to beg for it).

Finally they did not even give me the remote controller even after asking and lied that I would not get it (which I learnt was a lie an utter lie). Then they said the channels would come in 1 hour.

I kept calling them after 1 hour and they kept telling me 30 minutes more. I has been more than 24 hours and now agency did not pick the phone since today afternoon and moreover they closed the service request !!

I called Dish TV and escalated this case who said the service would come in 2 hours (that was at 2 pm IST today). I waited till 4.30 pm IST and called back Dish TV where the Escalation Department 'officer' was rude to us, to our utter shock. I had to tell them that please take the dish away as I would take service from some other potent service provider.

After that I received a call from feedback team that how was the service (as they had closed the call), I said pathetic service so they gave number to call and activate my service as they found my service is not activated.

I called that number and the call was supposed to be transfered to the next level when the person who took the call, came back stating his manager would call me within 15 minutes (6 hours have passed but their 15 minutes is not over).

I can carry on but will that make any change to this utter nonsense service and against whom I should complain - Dish TV, Vandana Agency, Customer Care Officer or Escalation Deprtment !!

** My request number is : 14561819

Dear sir As per dish tv's modernisation of their procedures in online business There is thousand way to recharge but for to contact them not a single way is existing. I have Recharged day before yesterday and they activated few channel And the most wanted sports channels are missing. My Dish tv VC no is [protected].please do the needful Thanks and regards MAfeeda hashim [protected]@gmail.com

i am ajith k eapen my vc [protected], RMN [protected], is deactivated since 01.9.2014.i have called the customer care repeatedly but in vain first they said that someone from the service centre will come and look into the matter.i am an army personnel posted at jalandhar cantt.i called the office in jalander but the man there says he only see the complaint in the city.it is very sorry stste of affair i am regreting that i bought your product your services are very poor and because of that i am the sufferer.

i am debajyoti biswabiswas. my registered mobile number is [protected]. when i asked the customer care executive of dis tv that if i active HBO define and hbo hits, there will be cutted down only 1rupees from my account, i asked him 3 times. He said yes. After activation greater amount of money was cutted down from my account. i don't remember exactly- 50 rupees or 79 rupees something. when i call to the customer care executive for complain about that, the customer care executive transfer the call to his senior customer care executive, he promised me that they will monitor the call recording and if i am right that he gave me wrong information, then my money will be back which of cutting down from my account. but till now i did not get my money back when i again call to the customer care executive she said that they cant give my money back. and everything that after the scenario 24 hours i did not get any call back from dish tv.

Dear Sir, I am a new customer of yours. my sim number is [protected] and name is RK Mishra. Till jun 2014 i was getting all channels as super gold pack was free with my connection. I started recharging from Jul 2014 onwards (the same super gold pack). i am paying Rs 280/- every month. But many channels are not coming like SONY, ANNIMAL PLANNET, NAT GEO, FEW HINDI NEWS CHANNELS. Oriya channel like Tarang Music etc. I should get the service as per my opted pack. Why it is not provided to me. Why every month i have to remind you for giving me the facility.every month i speak to customer care no.[protected]. today i spoke 10 minutes ( paid Rs 16 for this duration) but problem remained unresolved. Today i feel that the decision to opt for Dish TV was not correct.I should have been with the earlier service provider. Please look into the matter at the earliest.

I have paid Rs.250/- today to renew South Silver Pack Rs.155/- p.m. on 5.9.2014. It was informed to me that the amount is credited for 36 days view. It works out only for Rs. 186/- I wanted to clarify how they arrive at 36 days. They informed that as there was delay in renewing the Dish TV Rs.21/- is charged as re-activation charges. And their records shows them that I am in "VC [protected] is running under South Silver Combo pack along with Sports Mania a-la-carte Worth Rs.30 per month (inclusive of all taxes)" My reply mail denying that I have not opted for this Sports Mania a-la-carte worth Rs.30/- was retuned by Customer Care saying that I should send e-mail only through Dish TV mail box. All my attempts made to send my communication to reply to this wrong information of the customer care and rectify the error through e-mail is not validated by the Dish TV mail box. I send message to contact me through Dish TV website with no response from them. Thus, Dish TV not only arbitrarily trying to take away my amount, but also trying to cheat me with false information and blocking my objections through e-mail apart from failing to respond to my complaint.

Your people giving no service but closing the request.Please control your people.request them to provide service not to close the door.My mobile no attached with this connection-[protected] in the name of Sukanta Guchhait.Complain raised on 1st September by me but it was closed on 4th September by your people without solving problem.How funny!if you dislike me please tell me I will cut the relationship with Dish Tv. With Regards Anindya [protected] Kolkata

Dear sir/ madam my name is vinay mishra my dishtv no [protected] my mobile no. Is active [protected] please changing my self no.[protected] and every time send massage and email sented my email adress [protected]@gmail.com so please update my new mobile no. And email adress thanks

I have changed my normal dish connection to HD connection of dish TV but till now no HD channel has been given it is more than a month i am facing the problem no initiative has been taken from customer care nor from the distributor though i have given several complaints kindly look into the matter and try to resolve the same as early as possible otherwise I will be bound to surrender my dish TV connection Customer No = [protected]

Dish TV VC No: [protected]. (GEORGE VARGHESE) Reg: Mob: No: (RMN) : [protected] I had renewed my monthly (30 days) subscription for Super Platinum Pack South ( Malayalam) by paying an amount of Rs/- 380 on 27/08/2014, whereas my account shows next recharge date as 19/09/2014 and switch off date as 22/09/2014. When I have made payment for one month next recharge date should have been 27th of this month (Sept:). You are requested to look in to the matter and correct the mistake made at your end so that I am not denied of that many days of viewing and loss of money.

I am using the dishtv of v.c. no.[protected]. I have made a complaint of alignment problem in the dish tv antena approx 20 days ago i made the call to dish tv for dish purpose and approx 2 hours i negotiate with them and i told him/her all the problem ad they solve this issue and ensured me that a back call made by the company and they fix my problem but days are gone one by one but no back call and no technician come to my home. I again made a call to the company today on 4th September approx 1 to 2 hours i again negotiate with them and they ask me again and again this procedure and holding my line for a long brake of 10 -15 minute and totally harras me as a customer. I negotiate with neha senior customer executive she gave me the assurance of that she will back call me and negotiate with the service provider they called me but due to some reason i disconnected right that time i made a back call at 2 times and send 2 text messages no response given by the company and when i again do a call to the company's customer support no. I said i want to talk your senior neha because she knows all the matter they said to me it is not possible when i said to him make a back call to me they denied it also. Per month i paid ₹311 and the channel in my pack i am not able to see them and even company raise every month a sum of ₹311 and i have to paid but can't able to see all the channel. Its a pure tyranny imposed by the company even i have all the proof of recorded voice of call that i have made in company .Kindly provide me the help because these capitalist company gouge us.

Dear Sir, I draw your kind attention that we recharged gold pack on time but you deducted our balance in every month without notice.We are watching before few months, several channels are disconnected by your side.Recently we add Hindi regional channels 812 and pay Rs 10.Why should I pay regional channels because your browser have shown channels 812 only pack of Rs 220 pm but we paid every month Rs 280 pm. Please give reasons in this regard and credit to my main balance in our a/c. Thanking you. Shyama Pd Das

My VC no. is [protected]. I have recharged with Rs. 5988(Titanium Pack) on Dt.25/08/2014. But I have Seen Error of 301(Signal not found). I have complaint against it in Customer care of DishTV but till today I have no solution for it. Please do needful.

vc no [protected] hi since yesterday no signas for any channels, contacted the customercare and they do nothing except providing the technician number.i continuosly contacting since yesterday, no response except the busy tone.what type of service you provide to the customers. just recently i opted for HD mode also.i always oay half yearly subscrtion, and my next due is november.i asked the balance of my payment so that i can go to any other dth company except dish. such alousy respond they give it is not posible, two days gone my is complete blank because no signals, if i go any channel showing signal not found.this is requesting to all new DTH subscribers never opt for dish tv.worst and worst customer care and service they orivide is really bad bad bad . venugopal rao [protected] mail is [protected]@gmail.com