DishTV Complaints & Reviews

Hi ,

I am a poor, suffered customer of dishtv. They are like anything...They inactivated my connection in spite of paying the amount at time.. IF you are going to pay this co online .. forget about it.. it will take ur details and will give SQL serrver error to show u that the amount has been deducted.. u'll try again.. after 3 days u'll find that the amount is deducted twice frm ur CC.. WOW!!!

Anybody .. could please suggest any way to sue this company for deficiency in service.. what are the proofs required for taking the case into consumer court.. Anybody plssss Help. I wanna sue this company...

Thanks,
Sumit

Dear sir,
on 17 july we have recharched our subcriptionFor rs 660 with Shubham telecom they have said that validity will be till 20 oct & on 22 oct when we went for renewal we were shocked to note that already we have due of Rs 735 out standing even though we have received SMS 0n our mobile that our renewal due on 20 oct how come we have Rs 735 due . we are unable to understand , If we call customer care either it is engage or they dont lift the phone . Cant we have a smooth deal ? every time argument , do we want entertainment or head ache my VC no [protected] its in my dauther's name Renuka Nemivant
My cell no is 91-[protected]
I hope Matter will be taken care or if we are at fault pl explain us.

Dear Sir,
I (Melvin Aloysius, Cellphone: [protected]) am subscriber of DishTV (VC number [protected]). I had renewed my DishTV Subscription for further one year and paid Rs.3600/- on December 2006 and some discount was given by DishTV on December 2006 which was not known to me, so the discounted amount was credited (Rs.830/-) to my Account with Dish TV. The next renewal date should be December 2007 but suddenly I started getting message from DishTV that my renewal date is October 2007 (a loss of 2 months for me). I contacted DishTV by phone, e-mail to correct my renewal date to December 2007 but what DishTV did was they deducted 2 months subscription from the amount in my account with them, without taking permission from me. When I came to know of this cheating from DishTV, I again contacted them but they refused to help me or reply to my various E-mails.

I would request all viewers not to buy or renew DishTV. Its high time that cheaters (DishTV) get such befitting response from consumers like us.

Regards
Melvin Aloysius
Mobile; [protected]
Tatibandh,
Raipur
Chhattisgarh

18/10/07


Contact Address of DishTV is:
» Online: www.dishtv.in
» Email: [protected]@dishtv.in
» Renewal Phone Nos: [protected]BSNL Lines) or[protected]Airtel Landline & Mobiles) or[protected] or[protected]
» SMS: DISHTV CQ (TYPE YOUR QUERY) to 57575.
Address: Dish TV India Ltd. FC - 19,
Sector 16 A, Film City,
Noida, Uttar Pradesh,
India.
Pincode - 201 301
» Customer care number[protected]MTNL/BSNL)
» From all other phone lines Northern India: [protected]
Southern India:[protected]
Eastern India: [protected]
Western India: [protected]

I have renewed my account for one year on 22nd September, 2007 but some channels which are in the Package are not displaying in my TV. I have made so many complaints over phone at Dish TV Nodia Office & Customer Care but no results. Even National Doordarshan Channels which are absolutely free are also not displaying.

Me & my wife we both are lawyers. This complaint is intended to generate awareness amongst people.

We have one connection in the name of my wife from dish tv under vc no. 0150451xxxx at our home in vizag.

From the second week of installation we are having regular troubles with the services of this company.

We registered made 9 complaints so far with this company and their representatives, registered even 3 complaints vide nos. 9165395, 9210408 & 9245304. They have such incompetent service staff those even can not fix the disc properly.they have one website www.dishtvindia.in but that also is just useless.

I am a cricket fan therefore for t20 cup & one day series between india & australia i took connection from local cable operator & we are paying them also.

Now we are filing a case against this company before the hon' district consumer dispute redressal forum in vizag. The consumer dispute redressal forums are the best option for general customers for quick & convenient redressal of their grievances in india.

sir maine dish tv 27 july ko install karaya tha . last 10 days se dish poor chal rahi hai . meri problem solve ki jaaye . my mobile no. is - [protected]

hello

i am customer of dish tv and i am basically a doctor in hyderabad i had renewaled for one year on 7/09/07 by my credit card after that there was a transaction on 8/9/07 of rs3240 with ref no15461945 but my services are not activated then i have called customer care then they said there was no transaction by my credit card and told me to pay by itz card of rs 3240 to get channels then after confirming with ur customer care people i paid rs 3240 on 10/09/07 with ref no 15514957 then my channels got activated on 11/09/07 and there was claim for credit card of hsbc on 11/09/07 my banker had send sms alert then i first log my complaint on 15/09/07 with complaint no 8783888 then they told me that they will revert my amount with in 48 hours after 48 hours i called customer care then they said it is already reverted my rs3240 on 18/09/07. to my hsbc credit card then i confirmed my bank about that they said there was no such reverstion then i called on 21/09/07 then customer care person had given me new complaint no 8898382 saying that with in 24 hours it will be done . then i called on 22/09/07 then customer person said it is under process it will be done in 4 to 24 hours then from that day i was calling daily 2 to 5 times after that customer person has connected to mr suresh (supervisior) he had with in 24 hours he will rectify my problem then i had called on 26/09/07 they have connected to one more superviser mr gaurav he had al;so promised me that it will solve with in 48 hours after that ur customer care persons use to speak rudely it will be solved u must wait if i ask to connect to any superviser then they use to connect to line which give music of dish tv for more than 30 min and it use to disconnect. On 28/09/07 when i had called they had connected to supervisior mr babu rao and he promised that it will be solved in 24 hours and i had complained to him regarding my customer care people way of neglect answers he told sorry to me and convinced me that he will take my complaint to higher authority and tod me to call customer care next day and he will give me the transaction no of my reversal amout to my bank next day when i called customer care when i told coustemer person to connect to mr babu he said he can not connect like that when i called to ur coustemer care 4 to 5 times after long waiting they had connected to mr babu he said he had spoken to mr mohid in accounts and by night my amount will be reverted but notting had happned when i called custemor care on 30/09/07 ur people are giving negligence answer that it takes time and when i ask to connect to babu or mr gaurav they said that they both are on off. Again I have called on 1/10/07 they said mr babu is on leave after so many calls after waiting on call waiting of more than 45 min i could speak to mr gaurav he remembered me asked me that is it not still solved and told me to wait for 1 day 100 it will be solved with in 24 hours and if not call mr mohid and he had given a no [protected] . Next day i confirmed with my bank is there any reversal they said there was no reversal then i had called to [protected] after calling 2 times the female handaling phone could undustand my problem and promised me that mr mohid will call on my cell he had called me after noon on 2/10/07 said there was problem with some icici so it takes still 2 more days when i called him on yesterday he said it will be solved by today .Today when i called 3-5 times I contacted they said its not in therehands and said u should call to mr mohid only . U might be bored by all this story of one month happening with ur pleople to me by paying 6480 and suffered me a lot its not of rs 3240 amount but service and commitment ur people had with me i might wasted my phone calls more than rs 2000 calling u team and wasted my valuable time as i am a doctor and a radiologist. so please look into this matter and i[censored] cnt revert back my money still its up to u pleople u can renew my package to one more year with good discount which is possible to u .

sir,
iam using the DISH TV for the past two years,
but now they denied now for free channel, if you pay for
paid channels,then only we get free channels, there is]
no responce from thier customer care, DISH TV is the
worst satellite tv in india dont think to buy dish tv in india