DishTV — Billing related issues | |||
This is to inform you that i had recharged dish tv for rs. 250 onn 24/05/2016. And a message came from dish tv that "thanks for recharging your vc no. [protected] for 2 months to get your free days please give miss call on [protected] before 31/05/2016". But my monthly pack was all sports pack which costs rs365+st. And now very lesser number of channels are broadcasting on my set top box also next recharge date is showing 18/06/2016. While we spoke to the customer care representative of dish tv they told that you have given missed call to [protected] because of that your pack is downgraded. If my pack is downgraded then next recharge date should be increased. And if not then why my all channels of monthly pack are not broadcasting. Please resolve this issue. Vc no. [protected] Rmn [protected] Mail id [protected]@gmail.com Was this information helpful? | |||
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DishTV customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer( itspbm),
As per our conversation with you on mobile no. [protected], informed that we have changed pack with All Sports at Rs 365 per Month inclusive of taxes and your Switch off date is 15 Jun 2016 To allow timely updating, please switch off your Set Top Box from the main point. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
As per our conversation with you on mobile no. [protected], informed that we have changed pack with All Sports at Rs 365 per Month inclusive of taxes and your Switch off date is 15 Jun 2016 To allow timely updating, please switch off your Set Top Box from the main point. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV
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Hope you are doing good.
Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.
Regards,
Online Team
DishTV