[Resolved] DishTV — cannot select channels in the base pack | |
While opening app as well as web page of dish tv to make pack of channels as per rule of trai, it is found that there is no provision to select channels in the base pack and the company has fixed base packs saying "these are 100 pre-selected free to air channels recommended for you" under basic service tier tab. Thus it is clearly cheating and violation of rules of trai. It is said by the trai that consumers will now choose channels of their choice and here dish tv is offering channels of their choice in base pack of 100 channels. Please direct dish tv to make a flexible base packs as designed in your web site, so as we can select the base pack channel as per our wish. Was this information helpful? | |
Mar 9, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 04, 2019 DishTV Customer Care's response Dear Mr. Puri, Thanks for reaching out to us. We are giving you all the available FTA channels at Rs130+ taxes. However, you can opt for more channels or modify your channel list through our map tool on the website. Regards, Online Team DishTV | |
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