[Resolved] DishTV — changing of switch off date

C Seethapathi

from Chennai, Tamil Nadu

Address:

PLOT 16 5TH STREET SRI NARAYANA NAGAR KOLAPAKKAM CHENNAI, 600128

Respected sir/madam
I have a dish tv connection. My vc no. Is [protected]. I recharged on december 2018 for 6 months on an offer. As per it, my switch off date is 21/06/2019. After emerge enter of trai rules i enquired customer care about my account in dish tv. They told to continue till the offer gets over and do the next recharge as per trai rules. Today i received a reminder message from dish tv saying that the switch date is 18/05/2019
And to recharge. I called to the customer care and asked about it. They didn't give me an appropriate and valuable answer which made me tensed a lot.
But my tv is still showing the switch off date as 21/06/2019. Please take step over it and grant a solution for this problem from your side.
Thank you.

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Jun 23, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 18, 2019

DishTV Customer Care's response Dear Seethapathi,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV