DishTV Complaints & Reviews

Hi,

I recharged my dishtv today and immediately after the recharge i started getting the error 102-low account balance. The technician told that the alignment of the dish had changed. Noone had disturbed the alignment.
The only thing i did was to lower the pack value.This is totally looting from customers.

Regards,
chidambaram

There was a number of complaint regarding my vc: [protected], which was showing 301-signal not found many times through the day and every 4-5 hrs. I have raised the complaint sr[protected] for it.

But the issue was not fixed yet. Once the engineer came and took from me rs700/- for changing transponder, changing the socket and the service charge, in spite of telling him that my stb is under warranty.

But, the issue remains the same. Customer executive was unable to fix it as well as the visiting engineer.

I feel i have been cheated with the services on the part of dishtv. The issue remains the same. I have also raised the complaint to their nodal officer but in vain. Every time they executive calling me and telling me the engineer will visit my place to fix, but in vain.

A new sr[protected].

Please look into this matter on a priority basis as they are unable to fix my issue they should be penalized for denying the services after paying the fees for the channels.

I have asked for a technician as there was some signal issue in my settop box([protected]) on 10th may.
But till now no technician visited my house to rectify it. I have called the customer care at least 10 times till now.

Now I have decided to switch to tata sky if I didn't get a response by today

Hi,

I am facing issue with my disth tv ([protected]). I was complaint long back for setup box up gradation but still date no technical engineer not visited my home.
I was recharged last week for twice with amounts rs.350 and 400 but still now i am unable to view channels and again i was complaint to dishtv for this issue. But still date no one can not visit my home.
I called customer care people for many times but they are responding was ridiculous and no one support for me.
Daily basis rental was deducted without working of setup box. My question is without working setup box how you people are deducted my amount. This is unfair.
Regarding this i called customer care but they said if setup box problem also we will deducted the amount.. Thus is not at all fair.
My request is please resolve my setup box up gradation issue asap and also adjust the daily basis rental for setup box not working days.
If you are not responding i will raise complaint in consumer court.
Waiting for you reply.

Regards,
Ranga reddy
91-[protected]

My dishtv connection was migrated to the trai new sheme some three months back. From that time the dth air channels like air ragam, air tamil, air kannada etc. Have been stopped. (These channels were being received before this migration. Number of complaints to dishtv customer care has not solved this issue. I request that these iree to air channels may be restored at the earliest by dishtv/trai.
Thanks,
K. V. Pathy

My Mobile No is [protected].
I have two parallel dish TV connection.
Vc-[protected] and VC-[protected]. I had recharge of RS 355 on 25.12.2019 thri SBI credit card at evening 7.16. But still my recharge not activated. Pls do something.

Deepjyoti Guhathakurta
M-[protected]
[protected]@yahoo.com

Sir

Maine Oct. 2018 me dish tv new
connection liya tha jisaka vc no [protected] hai yeh Ram Pal Shakya ke
name
per hai jab liya tha tab bataya gya ki apka 9 month swagat pack ke sath
free hai but iske 2 month 10 days kam kr diye gaye mai bahut bar dishtv se bat ki per koi hal nhi bataya ab meri tv band karke mera harassment kar rhe hai. Sir apse binti hai iska hal karvane ki kirpa kre.

Thank u
Ram Pal shakya
[protected]

Hello sir/ma'am,
I recharged my account yesterday ie on may 25, 12:25pm and still it is showing zero balance please look into the matter and resolve the issue asap. And m also giving all details below

Registered mobile: [protected]
Vc: [protected]
Transaction id: p1905251220119649956248
Recharge amount: 404
Recharged using phonepay app upi

Thanks & regards
Vikas

There is a issue with my dish tv. I called customer care for not able to view all free channels getting error 301. After troubleshoot customer care executive told me that there is a allingment issue on dish antenna. Need to send technician for that i will be charge 130 rupees as the setup box in to under warranty. When i asked that this is a technical issue not an physical hardware problem. Why should i charge for that. He is not agree and denied to send technician.

After requesting, several times, the person is denied for the service.
I request to take this matter to get this resolve.

I have made several complaints regarding excess price charged for the following channels / bouquets but with no resolution.

1) jaya tv - rs.19 instead of rs.6 (Extra charge rs.13)
2) zee prime pack english sd - rs. 25 instead of rs.15 (Extra rs.10)
Also few bouquets are not available with dish tv (Mega tv, mavis, silverstar, etc) and customers are forced to add them a la carte at a higher price.

Despite several complaints, no action has been taken to resolve the issue and customers are losing money because of inefficiency to update correct prices.

My vc no is [protected] im from calicut kerala. I have been receiving error number 102 page, though i have sufficient balance in my account. On repeated reset requests from the customer service end, nothing happened in return.
Now the company intends to send a technician whom i should be paying, how justified is this! For none of my mistake why should i pay the service personnel?

I have been getting non stop calls from dish tv from different numbers on my mobile number i. E +91-[protected]. This number is not even registered with dish tv as i do not have any dish tv connections if someone else has registered for my number then what is my mistake. Many times i have asked them to stop calling me but they don't. This is mental harassment. I can't even block the numbers coz they call from different numbers everytime. Screenshot of my phone call log for today is attached. This is pathetic and not acceptable i have recieved more than 50 calls from dish tv and even after telling them that this is wrong number they are calling again and again.
I have not subscribed to any promotional offers please stop this.

सर् जी
मैने डिश tv का नया कनेक्शन लिया था जिसमे मुजे 3 साल के लिए सभी फ्री to एयर चैनल फ्री मिले थे तथा 68 रुपये में 14 hd चैनल मिले थे जिससे महीने में मेरे केवल 80 रुपये लगते थे अब वो मुझसे फ़्री चैनल के लिए भी 155 रुपये मांग रहे हैं जो कि सरासर गलत है
अव आप ही बताओ अगर किसी का काम 80 रुपये महीने में चल रहा है तो वो 250 रुपये महीने के क्यों दे
मेरी समस्या का समाधान कीजिये
अगर ये ट्राई का ही नियम है तो यह सरासर गलत है
इसमे सुधार होना चाहिए
तथा कस्टमर्स के हितों को ध्यान में रखना चहिये
भवदीय
नवीत कुमार
डिश tv उपभोक्ता
Vcc नम्बर [protected]

I have dish tv connection [protected].. Which was recharged on 17.11.2018 for 1 year till 17.11.2019 incl 1 additional paid channel. I was oit of station for a while and when i switched on tv today on 24.05.2019 except the paid channel sony sab and dish tv offers channel all other free channels im not able to view. When i contacted dish tv they are giving lame excuses that weather may not be clear (Its sunny and clear outside). Then they say antenna position isnt right though one channel is and dish tv offer channel is coming. They said we have to call technician which is paid service.. When i told i will complain against their poor service they said will offer 50% off on paid service. They people are cheating us on long term packs we have already taken. They have took money and now stopped even free to air channels.

I recharged my vc of dish TV. After that the connection was not coming and I was facing a lot of problems with the connection of dish I called customer care for about 100 times and was harassed and troubled the whole day and the technician the sent was worst. And they had no idea of the problem.it was a very bad experience.the consumer personnel were not co-operative and disconnecting the call and making us fools and it was a very bad for a such reputed company to treat their customers and wasting time and It was a mental torture.

Date: 23/05/19
Incident: 4 news channels from Dish TV is not working properly, i spoke with customer care he try to do with online setting but i was not successful. Than he ask me to call technician at home with 200 charges and for new set of box 200 rupees.
Why should I pay to technician if its software problem only 4 channels are not working while in my building front flat Videocon customer can watch those channels properly.

Customer care sr person talking me that, if I want to watch those channels i have to pay otherwise I can throw Set of box. But they will not help me.

I applied for new connection on 22nd may 2019 at 10 am.
And then told me within 24hr. I will get my new connection and in some hr. Our person will contact to u.
I requested them that i want the connection asap.
But they didnt contact me within 24hr.
And i called then to may times. And all the time they a saying within 2 hr. Ur work will done. And still nobady contacted with me. No responce nothing.
They said they will arrange a call back.. But noo responce.
Plz help me in this.

I have book online dish tv connection and dish tv seal excutive say my connection installed in before 3 pm today. Today is gone tommorow also gone but no any dist tv technical team call come in mobile. I want information about my booking order he want request no i provided request no thank you for choosing dishtv. Your installation request no.[protected]. He say record not found then he cut my call customer care executive not provide right information and

6 days ago my dishtv was switched off. But now when i recharged again dishtv debited rs.25 from my account! Why?
They told me that that was a processing charge! Why? Why we had to pay this processing charge?
It is our own matter when we recharge our account or not. Dishtv is looting us by saying "it is our rules."
Hope trai should take action about it and help users from unnecessary debits.
Thanks.

I have recharge my dish tv (vc no. [protected]) on 26th May, 2019 with Rs400, with which a offer of 200 cashback msg was sent to me, but till now your dish tv have not given the cashback. I have contact several times with the senior person of your customer care, they said I will get the cashback within 24 hrs, but several times, several days gone, no result. I hope you will do the needful before losing one of your valuable customer.