[Resolved]  DishTV — channelpack, payment related

Address:474005

We have recharge our dish tv account at1179/- on date -14/02/2019.
But no any chanel show atleast free chanel also not play.
I also call custumer care but they not give satifactory ansor and not solve my problem. He say that we watch only free chanel but not play in my tv.
So please refund my recharge valve and stop my dish tv acount. We change othet service provider. Other wise we complain in cunsumer forma against dish tv.
Because dish tv not solve my problem and they take monthly payment by me. I also customet last 7 year of fish tv.
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Apr 2, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
DishTV Customer Care's response
Dear Dharam Das,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 01, 2019
DishTV Customer Care's response
Dear Dharam Das,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have forgot my password. Hence I cannot log in and get the details such my switch off date and my account balance
Kasi Senthivel's reply, Feb 16, 2019
I have forgot my password. Hence I cannot log in and get the details such as my switch off date and my account balance
DishTV Customer Care's response, Feb 22, 2019
Verified Support
Dear Kasi,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 2, 2019
Verified Support
Dear Kasi,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Hello Team,

I am not able to view any channels from past 10 days and no one picking up call at dishtv. I have already choose my pack but still not active. Please help me.

My Mobile number is [protected].
DishTV Customer Care's response, Feb 22, 2019
Verified Support
Dear Bhavik,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 25, 2019
Verified Support
Dear Bhavik,

As per our conversation on phone no 7600600543. You have confirmed that service related issue is resolved We have taken the request for your choice of bouquet channels and your switch off date is 16 March 2019.

Regards,
Online Team
DishTV
Sir, i had contacted for my dish tv pack updation for base pack only but still not updated and customer carte resonse is too pathehetic. Because of not updation i am not able to recharge and ultimately i have to close dish tv.Pls see the case urgently so that i can recharge my dish tv.
Vsc no-[protected]
DishTV Customer Care's response, Feb 22, 2019
Verified Support
Dear Babloo,

We are sorry for the experience you had. Please share your registered mobile number with us at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 2, 2019
Verified Support
Dear Babloo,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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