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[Resolved]  DishTV — complaint regarding coupan offer

Sir, i have purchase dishtv multi connection paid amt rs.3250/- and company installed the dishtv connection and given me a rs.2000 two gift coupan. One week has been passed but iam unbale to use this coupan till to date. I also contact customer care helpline [protected] through telephone and email a lot of time, but no positive action taken by dishtv helpline. I also request to dishtv kindly refund my amount rs.3250/-or coupan amount rs 4000/- add in my dishtv connection a/c. But he told me that amount is not refund or adjust. So you are requested kindly look into the matter personally and refund my amount. Kindly reply me as soon as possible on email id.

Thanks
[protected]
Email - jasrotia. [protected]@rediffmail.com
Complaint marked as Resolved 2019-07-11 16:49:46

Complaint Status


[Jun 02, 2019] DishTV customer support has been notified about the posted complaint.
Verified Support
DishTV Customer Care's response Jun 03, 2019
Dear Anil,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
DishTV Customer Care's response Jun 07, 2019
Dear Anil,

We understand that our team got in touch with you and shared all the requisite information. We have taken your feedback and will surely share it with our team.

Regards,
Online Team
DishTV
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