DishTV — dd national not showing in channel list

Address:C-12, New colony, Dungarpur, Rajasthan, 314001

Dear sir i want to see ramayan going to be telecasted on dd national. I am big fan of devotional series such as ramayan and mabhabharat. But when i try to switch to channel number 193 which is provided by dishtv app for dd national it does not switch to that channel. Some other dd channels are showing but i think dish tv is not showing dd national. Please resolve this. & after reset my pack many news channel not show in my pack.

My vc no. Is [protected]

मोबाइल no, [protected]
Hare krishan
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DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
DishTV Customer Care's response
Dear Customer (Hare krishan),

Hope you are doing good.

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on[protected] to refresh your account. Please ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV
Mar 30, 2020
Updated by Excellent secondary School
Dear sir

I have received this message from your side
Your request for DD National chnl cannot be processed as it is only available in MPEG4.
Plz let me explain what is this I am your regular oldest costomer still more than 18year with out stopping single day you will check in your system if you have changed any system why not update me.
If I will not see this dd national with this set up box change it with out any cost as per guidelines of tarai Or gov.
Immediately solve this issue.. I hope you will do better for oldest costomer faith...
Otherwise I will go consumers foram..

With regards
Hare Krishna
Advocate house, tulsi sadan
Dungarpur
Vc no [protected]
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