[Resolved] DishTV — deduction of balance

ankush arora miglani

from Kotkapura, Punjab

Address:

142050

Dear sir i am customer of dish tv, my vc number is -[protected], on 23-mar-2019 i purchased the pack of selected channels as per company guidleines of rs. 175/- and dth service provider give me the token no. - [protected] and pack has been sucessfully activate and before two days ago one message flashed on my tv screen that your recharge has due and after that i contact on dth customer care and they has not take seriously of my complaint and not given any solution to me, team pls take appropriate action on my complaint on priority basis as, team pls revert back on my email id:- ankush. [protected]@yahoo.in, and my mobile no. Is - [protected] if you have any querry pls contact me any any time, pls do the needful.

Thanks & regards
Ankush arora

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May 15, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

DishTV Customer Care's response Dear Ankush,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 09, 2019

DishTV Customer Care's response Dear Ankush,

As per our conversation on [protected], your package has already been activated as per your choice and you have already received a waiver of Rs 25 against Processing Fees. Moreover, we have also given a waiver of Rs 86.

Regards,
Online Team
DishTV