DishTV — dish not working for last 3 days | |||||
To Videocond2h Dish tv india ltd. Fc - 19, sector 16a, film city, Noida, uttar pradesh, india. Pin code – 201301 Respected sir/madam As customer of videocon d2h and shareholder of dish tv i would like to know what is the service being given to customers by you Mohan g chandiramani 7a-30, navjivan society, lamington road, mumbai-400008 [protected] [protected] Videocon d2h customer id[protected] I had lodged complain to the customer care on 24th march 2018 at 22.00 i was given the assurance that the problem will be resolved within 24hours. I engineer called me and told me that videocon d2h has not me the my residence address. I gave him the correct address. He came and checked and told me that set box needs to be replaced For which i have to pay the following Rs 200 visiting fees Rs 400 set top box I agreed to pay and asked him to give me the bill but he refused to give me the bill He came with faulty set top box and told he will replace the set top box on 25th march 2018. I would like the company to pay the expenses of rs 600 since the company has not been able to change the set top box within 24 hours. Kindly let me know what penalty has been imposed by the company on the engineer and what action has been taken against the engineer. Every engineer needs to carry set top box if the engineer does not has the new set top box he can temporarly replace with working set top box and can replace the same as and when the new set top box is available If any person has got 1 tv means he will not be able to watch tv for 3 days because of your engineer unable replace the set top box with 24 hours Before i move the matter further i thought to write to you and see what action has been taken by you Thanking you Yours faithfully Mohan g chandiramani Was this information helpful? | |||||
DishTV customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
72%
Complaints
5401
Pending
0
Resolved
3732
View all 5401 DishTV reviews & complaints
+91 12 0255 0000 [All Lines]
+91 11 6001 3474 [Northern India]
+91 44 6001 3474 [Southern India]
FC-19, Sector-16A, Filmcity, Noida, Uttar Pradesh, India - 201301
View all DishTV contact information
Post your Comment