[Resolved]  DishTV — dish tv is not working its showing no balance

Address:689108

My dish tv with the vc number [protected] is not working since 27/06/2019. I still have balance in my account more then 2000rs and my next recharge is on september 2019. My tv screen is displaying "102 no account balance". I have switched on and switched off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen, i am not able to change my channels. I already call the customer care they said they have refreshed my account and ask me to switch off and on and wait for 15 minutes yet it's not working
My mail id is wi. [protected]@gmail.com
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Aug 21, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2019
DishTV Customer Care's response
Dear Vineeth,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Jul 09, 2019
DishTV Customer Care's response
Dear Vineeth,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sample problem i am facing last one month. Worst service i ever seen
DishTV Customer Care's response, Jul 9, 2019
Verified Support
Dear Thamu,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jul 17, 2019
Verified Support
Dear Thamu,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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