DishTV — dish tv my true hd connection issue is not solved after subscription 20 days over also subscription fee 546 is not refunded..

Oct 04, 2017

Updated by jaganathanp Sir they are already ask money to solve the issue what to do

Oct 04, 2017

Updated by jaganathanp Already lot of days over my subscription amount is also not refunded.. Rs 546 i have paid but not even single second is not used.. till now..

Oct 05, 2017

Updated by jaganathanp Why your asking money again money through mail. I already told to answer here. You hiding the Truth. Telling not refunded my subscription amount. Please give TRAI policy not refundable by DTH providers rules and policies link in comment.

Oct 05, 2017

Updated by jaganathanp Dear TRAI,

Check how they blaming customer's after recharged.

They even nit check my status asking again to recharged..

Below answer from dishtv care.. irresponsible answers there not able give the here. Blaming customer's easily through calls and mails again and again 20 days same story answer's . Target is money ... Please look into this issue. I have attached my account recharged by me before 20 days still not active my truehd connection.

Dear Jaganathan,

Thank you for writing to Dish TV.

As per your telephonic conversation with our regional team, all the
relevant information regarding service visit and hardware related charges
has been shared with you.

Moreover, you have refused to pay the charges of hardware along with
service visit. Whereas your connection is out of warranty hence you need
to pay the charges.

Furthermore, you can contact us as below whenever you want to place your
request then we would be glad to assist you at that time.

Additionally, currently your VC status is deactivated hence you need to
recharge it. You can recharge your VC with minimum of Rs. 100/- in which
processing fee of Rs. 25/- along with 3 days pay later service will be
applicable as per your daily burn rate from next recharge amount.

For any further assistance, please write back to us or call us on
[protected].

Thank you for choosing Dish TV and giving us the opportunity to provide
you the best TV viewing experience. We value your association and assure
you of our commitment to serve you better.

Warm regards,
Asif Khan
Customer Service
DishTV

##You can refresh the VC by giving a MISSED CALL on[protected]Toll
Free) from the Registered Mobile Number.

For any assistance, please contact us on[protected]Local call charges
apply) or to get a call back from us, SMS: CALL ME to 57575 from your
Registered Mobile Number.
[protected][protected][protected][protected]

Your service is not good . till no solution to my problem. please reply
here what you have try to say... please comment with reason

https://www.consumercomplaints.indishtv-my-true-hd-connection-issue-is-no
t-solved-after-subscription-15-days-over-also-subscription-fee-546-is-not-
refunded-c1716222, Call back is required. VC NO-[protected]