[Resolved]  DishTV — Dish Tv package

Address:	Cuttack, Odisha
Website:	www.dishtv.com

Respected sir, wrt my complaint dt[protected], further i beg to intimate you that one after another SMS comming in to my regd m no[protected] stating that 'Your total monthly recharge amount is Rs 481.00. and you have 1 no of alacarte active on yourA/C and recharge date is 11-01-16 though my objection is against the same package I IN MY 7SMSs AND EMAILs have questioned them who made it platnum from family pack and when. The customercare never answered a single time .I have also talked with Mr Kapil choudhury, mr chandrashekhar, mr sibam and mr rahul and few more officials and i asked them who made it from family pack to platinum pack, but all of their answers were not to my main question.Simple they are talking this and that but not comming to main question and sending the sms same as before. The details are as follows[protected]that i installed dishtv since may2014 and cntinued recharging for Rs335 till october 2015 . That on next recharge date on[protected] i recharged for Rs250 for family pack .Just next day received one sms asking for another 35 rupees and accordingly i deposited 35 rupees on 18-11-15 just after 3days. Received a sms to recharge again by 3rd december and accordingly i deposited 285 rupees on[protected]. One sms received on 20-12-15 that my recharge date is 23-12-15 for Rs 481. There after i sent 3-4 sms asing about 481 rupees.Sent 2-3 emails, but received no reply. On 26-12-15 received sms to pay at least 100 rupees and i paid on 31-12-15.Just after sms received that the cut off date is[protected] and balance is 4 rupees. That on 3rd january16 rang up to tel no[protected] and narreted the whole story. But the gentelman handed over the phone to one madam who assured me to change over to super family pack by recharge of Rs250 which will run one month..According her assurance immediately recharged for 250 rupees and one message came that your next recharge date is[protected]. There after smss comming that recharge for 481 rupees and to-day also i got one sms to pay 481 rupees. Sir, from the above fact i felt that i am been cheated and blackmailed. That from changeover to family pack on 14-11-15 till last payment on 03-01.16 i have paid totaling 921 rupees which can cover till[protected] as super family pack. Sir.from the above facts you can well understand how i was harrassed yet .Therefore i request you sir to kindly do needfull as deemed fit and obliged.-------Yours sincerly Laxmipriya mohanty V C no [protected] (m) no [protected], cuttack, odisha, dated[protected] at 1345hrs.