[Resolved]  DishTV — dish tv recharge issue(worst experience with dish tv)

Address:no:42,thai nagar,mayilai balaji nagar,pallikaranai,chennai.600100, 600100

Dear CustomerCare,

I am bad regretting that i am using your dish tv.

Issue:

I made recharge on 25 may 2019 for 172 rupees. It was successful as per Paytm and they also got successful response from dish tv as well.But still my dish tv is not working. It is switched off.
I lodged a complaint regards the issue on 13 june 2019 with dish tv customer care. Still no resolutions provided to me. Its been 6 days has gone. It requested to you please help to resolve this. So I can retain the dish tv services as a loyal customer.I hope you are not let me down.
my vc .no:[protected]
error issue 301
when I called customer care they just put my call on hold by saying that they are transferring t to seniors and call remain hold 15-20 min and pay 200 rupees i will attant the problem . Please do not make fool peoples

Note: I made this recharge by using registered mobile number
my contact num:[protected]
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Jul 23, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Jun 19, 2019
Updated by selkumar
error 301
Jun 19, 2019
Updated by selkumar
https://www.consumercomplaints.in/thumb.php?src=compl_117_239_110_52-MzAxLmpwZw%3D%3D&;wmax=65&hmax=65&quality=100

Verified Support
Jun 20, 2019
DishTV Customer Care's response
Dear Customer (selkumar),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Jun 20, 2019
DishTV Customer Care's response
Dear Customer (selkumar),

Our team got in touch with you and shared all the requisite information. Feel free to get in touch with us at [protected]@dishtv.in in case further assistance is required.

Regards,
Online Team
DishTV
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