[Resolved]  DishTV — dish tv stb recharged but channels not displayed

Address:

Karimnagar, Andhra Pradesh, 505001

I have recharged my stb with 800 rupees on 9th feb. When the stb is started it is showing 102 error:low account balance. I gave a missed call to the number given on the screen to refresh the stb but even then the channels did not get displayed.
I have called the customer care to express my grievance and to find a solution but the dishtv executive krishna kumar and others are so reckless that they went to the extent of asking me to leave dish tv and choose another service. The customer service is extremely poor and disheartening. They wanted me to pay 500 rupees for technical service. No service provider does this.
The local dealer bhasker reddy gunukula[protected] is very irresponsible and careless towards the customers and gives no information and help about how to get the issue resolved.
You people charge us but do not provide proper service.
Its been a week since my stb got recharged but the service is not active yet.
I pity myself for being a customer of dishtv for so long a time and got such a painful response for my service request.
This is a breach of trust that i put on you. I want my stb back to normal working condition. If there is a problem in the stb, provide me a new one for free. If there is any technical issue, it is your responsibility to provide us service for free of cost.

Thank you.