[Resolved]  DishTV — dish tv three months recharge one month free recharge not provided

Address:Ghaziabad, Uttar Pradesh, 91

As per dishtv offers three months recharge offer one month extra i have recharged for three months through paytm on 22nd july but i have yet not received extra one in my dishtv account. My dishtv pack is maxisports and paytm demand for this pack for rs 960 and i had also payed same amount for this pack. After that i have talked many times with dishtv customer care executives and customer senior officers but nobody support and resolve my issue. One of dishtv customer care executive told me that this pack is rs990 so you should pay rs 30 for this benifit. As per dishtv custmer care executive i payed that rs 30 amount again but my problem not resolve and i have talked several time with dishtv customer care and senior officers and they told me your problem will resolve within 48 hrs now my registered mobile number is also not connect by dishtv customer care. This is not the right way to handle any company to the customer. Now the company has refuse to provide the offer.
My dishtv v. C. Number is [protected].
Mobile number [protected], [protected]
Please help urgently.
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Sep 1, 2017
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2017
DishTV Customer Care's response
Dear Reena Mittal

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Aug 01, 2017
DishTV Customer Care's response
Dear Reena Mittal,

Hope you are doing good.

As per our conversation with you on [protected], information was given to you that 3 1 Offer has been credited. switch off date extended till 26 Nov 2017. Moreover, we have taken your valuable feedback that DishTV should make our system more secure.

Regards,
Online Team
DishTV
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