[Resolved] DishTV — displaying 102. no account balance. but i have balance | |
My dishtv with the vc number [protected] is not working since 23/02/2019. I still have balance in my account and my next recharge is on 07/04/2019. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen i am not able to change my channels. I am attaching a picture of the tv screen also. Kindly do the needful. Kindly rectify the problem and solve it. Reards Bexon, nebu Was this information helpful? | |
Mar 28, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Feb 25, 2019 DishTV Customer Care's response Dear Nebu, We tried to reach you but your number [protected] was not contactable. Please share your alternate number as we need verbal communication or you may also contact our customer care at [protected]. Regards, Online Team DishTV | |
 3 Comments | |
Comments
low account balance shows after recharge. refresh account many times. kindly do needful
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DishTV Customer Care's response, Aug 12, 2019
Verified Support
Dear Jeeno,
Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.
Regards,
Online Team
DishTV
Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.
Regards,
Online Team
DishTV
DishTV Customer Care's response, Aug 12, 2019
Verified Support
Dear Jeeno,
As you're using the connection outside India, we won't be able to help you regarding your matter. Please reach out to the nearest local dealer of your location for any assistance.
Regards,
Online Team
DishTV
As you're using the connection outside India, we won't be able to help you regarding your matter. Please reach out to the nearest local dealer of your location for any assistance.
Regards,
Online Team
DishTV
My dishtv with the vc number[protected] is not working since 21-12-19. I still have balance in my account and my next recharge is on 14-01-20. My tv screen is displaying "102 no account balance". I have switched on and switch off the receiver so many times as per the customer care instructions. Customer care is instructing to change the channel to 96. But from this screen I am not able to change my channels. Kindly do the needful. Kindly rectify the problem and solve it.I have followed all the instructions of the customer care officials still no channel is receiving.
DishTV Customer Care's response, Dec 23, 2019
Verified Support
DishTV Customer Care's response, Dec 31, 2019
Verified Support
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+91 12 0255 0000 [All Lines]
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV