[Resolved] DishTV — Disruption of services

Mahendra Garg

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700040

My Dish TV Vc No [protected] was requested for deactivation from 27/09/16 to 27/10/16.As there was balance of Rs 81/- only as advised by M/S Priti another Rs 100/- was recharged on 27/09/16 & again a request was put in for deactivation of services by email.

Unfortunately, when on 28/10/16 services was tried messages show services deactivated.Kindly activate services immediately.

Matter urgent.

M.garg

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May 11, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2016

DishTV Customer Care's response Dear Mahendra Garg

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your correct 11 digits VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Oct 29, 2016

Updated by Mahendra Garg My correct mobile no is same I.e. [protected] & V C no. [protected]& email boot up.[protected]@gmail.com. we hope you shall activate soon.I think you could have mailed me before deactivation immediately after getting recharge & request for deactivation.This it seems to be a ploy to stop services on eve of festival to extort some extra money& or harass customers.Don't take things for granted.

Oct 29, 2016

Updated by Mahendra Garg Alternatively you may refund my balance of Rs 181/- along with interest & compensation for wrongful action & close your trap for good.

Verified Support

Nov 02, 2016

DishTV Customer Care's response Dear Mahendra Garg

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Nov 03, 2016

Updated by Mahendra Garg You can please expedite doing whatever working you said your doing, else I shall be obliged to change service provider.The inordinate delay is a ploy to harass.I have been your continuous client for now for quite a long period.The delay is viewed as high handed tactics & shall not yield even at a loss of Rs 181/- which you are wrongly trying to cheat me of.