[Resolved] DishTV — I am complaining about locking period of one month without any notification and not select or remove channels. | |||
Dear sir, I am a consumer of dish tv with vc no-[protected]. As per the trai regulatory everybody have right to remove and select channels any moment but dish tv communication now making mandatory of channel locking period of 30 days. The customer when once select and apply the channel, you cannot de-select or remove channels. Without any notice advertisement they are doing monopoly. Kindly solve this issue and obliged. With regards, Prakash ku singh Mob-[protected] Was this information helpful? | |||
Aug 8, 2019 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Verified Support Jul 08, 2019 DishTV Customer Care's response Dear Prakash, Hope you are doing good. Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in. Regards, Online Team DishTV Verified Support Jul 08, 2019 DishTV Customer Care's response Dear Prakash, We would like to inform you that TRAI regulation allows to have a lock-in period on any of the channel or the add on of the service provider and Lock in policy is not applicable on Broadcaster's Bouquet. Moreover, feedback had been captured and shared with our respective team. Regards, Online Team DishTV | |||
 2 Comments | |||
Comments
I have already recharged dish tv account no. [protected] with registered number [protected] but it's not showing. I recharged through paytm and operator reference number is ARMN[protected] .
DishTV Customer Care's response, Jul 9, 2019
Verified Support
DishTV Customer Care's response, Jul 9, 2019
Verified Support
Dear Mr. Das,
We tried contacting you on the number 9557552919 but the number was not contactable. Kindly, share an alternate contact number or you can also contact our customer care at 95017 95017 and 18602583474 so that needful can be done.
Regards,
Online Team
DishTV
We tried contacting you on the number 9557552919 but the number was not contactable. Kindly, share an alternate contact number or you can also contact our customer care at 95017 95017 and 18602583474 so that needful can be done.
Regards,
Online Team
DishTV
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV