[Resolved]  DishTV — I cant register my connection online

I have dish tv connect, with vnc number [protected], now i would like to change my package from tamil to titanium malayalam hd since my current subscription is expired a few months back, for that i was instructed to go online or through the mobile app to change my package, unfortunately, am a new user so i would like to register while registering as a new user when i input my vnc number it gives me an error {oops! Your no. Is not registered with us. Please use your registered mobile no./ vc no. To login. To register your mobile no. Sms dishtv rmn [vc no] to 57575).
Yesterday i send a msg from my mobile to update my new telephone number [protected]
Sms dishtv rmn [vc no] to 57575 still i was not able to activate
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May 18, 2020
Complaint marked as Resolved 
Dish Tv support Personnel call us, and gather details, Verified and Updated the Mobile number, Now I can Register and Its working Fine.
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2020
DishTV Customer Care's response
Dear Gijo,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
May 07, 2020
Updated by gijo antony
Thanks for you support, Please find my email id is [protected]@gmail.com.

Please find the print screen while I try to register my Phone number[protected] through sms services

May 11, 2020
Updated by gijo antony
Please try to resolve as soon, It been many weeks this complaint is registered still no action taken, Still, my Mobile number [protected] cant be registered to VNC [protected].

May 16, 2020
Updated by gijo antony
Someone Can Help, So is this going to be an unresolved dispute
May 16, 2020
Updated by gijo antony
Am not able to send any email to Dish Tv, Its shows my VNC number Doesn't Exit, How come the DishTV is still operational and I can even quick recharge, without being on your Database

Verified Support
May 17, 2020
DishTV Customer Care's response
Dear Gijo,

We tried contacting you on the number [protected] but the number was not contactable. Kindly, share an alternate contact number or you can also contact our customer care at[protected] as we need verbal communication so that needful can be done.

Regards,
Online Team
DishTV
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