[Resolved] DishTV — I have not get a 12 month recharge scheme

Gautam Harsoda

from Rajkot, Gujarat

Address:

Rajkot, Gujarat

Dear all,

12month recharge issue
I also spoke in the service center but she said that the mail has already been done.

Tv9 deactivated advance request already given to customer care but package not changed by customer care

The service center has also implemented the compliance
Complain number[protected]

My recharge details attached
Vc-[protected]
Name-vimal c tanna
Mo.[protected]
Package-swagat pack-199
12 month recharge amount-1910
Recharge date.[protected]

Please reply by urgently

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Dec 21, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2017

DishTV Customer Care's response Dear Gautam Harsoda

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Nov 20, 2017

DishTV Customer Care's response Dear Gautam Harsoda,

Our team got in touch with you and informed you that TV9 Gujarati channel is not available in Swagat pack and it was running on the paid, which is already deactivated.

Regards,
Online Team
DishTV