[Resolved] DishTV — no installation and no response by m/s galaxy world (sf)

Debasish Nayak

Address:	560093
Website:	www.dishtv.in

I've purchased online dishtv on 29th may 2018 and got an email saying:

"your booking reference number is 628957 please save this unique reference no:628957 for future reference regarding this transaction.
Your installation will be carried out by m/s galaxy world (Sf), phone [protected]"

Now after 2 days i don't get any response and when i call the given number the person says he deals only in airtel dth and not in dish tv. Now i don't know whom to reach out. Such a useless and pathetic service by dishtv.

Please help me out.

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Jul 3, 2018

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

May 31, 2018

DishTV Customer Care's response Dear Debasish Nayak,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jun 02, 2018

DishTV Customer Care's response Dear Debasish Nayak,

As per our conversation [protected], confirmed that installation and activation have been done for VC [protected]. Also, we have updated mentioned mobile number [protected] as RMN. Furthermore, all the necessary information has been shared regarding channels(Sony Ten 2 HD and Sony Six HD), package. We informed you that you will get a verification call on your RMN from our sider to verify your details.

Regards,
Online Team
DishTV