DishTV — No payment received at merchant and after even after 3 days.

I have made the payment of 700 Rs from lazy pay

below are the details.

Payment amount: 700.00
Transaction id: LPTX[protected]
Transaction Date: 17th January 2021
Bank/ Wallet Name: Lazypay

the payment was for DishTV and below is the response from the DishTV.

As per our telephonic conversation on xxxxxxxx, relevant information
regarding payment has been shared with you.

As per our accounts team, no transaction found with provided details so
request you to kindly get in touch with the respective recharge
outlet/merchant for further clarification.

Lazypay is not giving proper response to this. It's been over 3 days now and no recharge yet happened. I have done the payment from the Scanning upi from dishtv.

One of them is lying regarding the transaction.
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DishTV customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We regret the inconvenience, you are advise to provide the ticket id to investigate.
Dear Customer (NeedMoneyBack),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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