Claimed

LazyPay Complaints & Reviews

1
Updated: Jul 12, 2025
Complaints 511
Resolved
44
Unresolved
467
Contacts

File a complaint to LazyPay

Having problems with LazyPay?

File a complaint and get it resolved by LazyPay customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

LazyPay reviews & complaints(511)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
akashlawrence21
from LUCKNOW, Uttar Pradesh
Jul 12, 2025
Report
Copy

Foreclosure of loan

I have taken the personal loan id_13345858
3month back
I have been following up with lazypay team from last 5 day regarding the link for the payment/ foreclosure of my loan
I have raised several ticket but without success
Firstly you told me that my email id is wrong and then you told me that you have shared the link which hasn't been received yet...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
ppbala
Sep 9, 2024
Sep 9, 2024
This thread was updated on Sep 9, 2024
Report
Copy

Address: No 11 , P.V koil 1st steet , Pudupet royapettah chennai -91

On 31st Aug i received a call on IVR for purchase on 2795 and said i had to give the OTP to stop of the transaction if i had not done it. I provided the OTP to stop but i received a message saying the transaction was successful and i had to pay 2759 by 3rd september. I complianed to Lazypay that its a fraud transaction but instead of investigating on the issues, they are sending continous messages asking to pay. First of all, i have not used Lazypay, i dont have an account at all with them. Then with whose permission they have given the credit, just with a phonenumber. They ask me to send the mail through registered mail id, but i have never registsred then how can i mail trhough registered mail id, . I have not installed any of their apps and came to know about Lazy pay only after this incident. First of all, this lazypay is becoming base for all fraud transactions. I have raised complaint with RBI, Cyber security and lazypay as well.
LazyPay customer support has been notified about the posted complaint.
Sep 09, 2024
Updated by ppbala
Please check on this company and its way of operating. So many fraud transactions are reported and seems no one is taking action on them. Instead of teaking help from cyber security services and stopping fraud transactions, they are only sending messages to pay. They said they blocked the account temporarily, but when i have not has any account opening with them, how did they create an account for me and how did they allow such a transaction.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nayas1997
    May 21, 2024
    Report
    Copy

    Address: Bardhaman 713513

    First time 32700 loan amount use and always time to time pay ...but my job loss and lazy pay customer care contact please settlement your loan account closed but lazy pay company 32700 amount against 86000 amount bill generate and my loan account account transfer for IARC and total harassment and IARC tell all due pay please request totally inligal active amount due...
    +1 photos
    LazyPay customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      satish-12345
      Apr 30, 2024
      May 15, 2024
      This thread was updated on May 15, 2024
      Report
      Copy

      Address: Mumbai, Maharashtra, India

      My number was a hack/miss used by some one from new delhi.
      As per Swiggy APP information my order, Was delivered on 22ndFeb 2024 on new delhi location.address.but i am in chennai, tamilnadu from last 15 years And payment done through LAZYPAY app (PAy later ) option for Rs 1544.
      Now I got a message from the last 1 months regarding payment with late payment.
      Please do the needful for the same.
      Regarding this issue, I also mailed the lazypay c.care complaint no proper responce from them cyber criam also statues was on process.
      This was an unauthorized transaction that happened to my account.
      LazyPay customer support has been notified about the posted complaint.
      May 07, 2024
      Updated by satish-12345
      LAzy pay send mail .
      May 15, 2024
      Updated by satish-12345
      My complaint was resolved... Thanks to Lazypay team.
      Helpful
      3 other people found this review helpful
      3 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        J
        Jayan19
        Apr 21, 2024
        Apr 21, 2024
        This thread was updated on Apr 21, 2024
        Report
        Copy

        Someone misuse my account with my mobile number loot money from lazypay .amount 9000rs
        +3 photos
        LazyPay customer support has been notified about the posted complaint.
        Apr 21, 2024
        Updated by Jayan19
        I need an answer
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Ravi Kishore
          from Karaikal, Puducherry
          Mar 19, 2024
          Report
          Copy

          Rahul from 55, Dallupura, New Delhi - 110096 Ordered 'Gajar halwa' from Halidram's, Shop-098, Ground Floor, Parsavanth Mall, Pandav Nagar, New Delhi-110092 through Swiggy.

          Order No: [protected]
          Order placed at: 24/12/2023 12:35 PM XXXXX
          Order delivered at: 24/12/2023 1:24 PM at YYYYY instead of New Delhi
          Order Status: Delivered
          Order Total: Rs. 473/- Paid via LazyPay

          Lazypay claimed bill on some random person somewhere who don't even have an account with Lazypay. But created account with grievance information details given by him which has on mobile number and email as the account holder detail.

          Complaint to the National Cyber Crime cell proved futile. Same with local police authorities. But the life has become hell due to this Lazypay.

          Fight is not for the amount by for Lazypay blunders and Cybercrime.
          +3 photos
          LazyPay customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nickelson
            Feb 14, 2024
            Report
            Copy

            I did used Lazy pay card for Rs.49000/- I couldn't close it due to high penalty and then they called me for settlement. I paid Rs 53350/- as settlement charges as guided by them. They didn't provide me NOC as they promised and now again they are calling me everyday to pay Rs.14000/- I don't what this charge is for. I mailed them with all payment proof many time, still they didn't help me in this issue. Please help me and resolve this problem.
            +3 photos
            LazyPay customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vrii
              Feb 3, 2024
              Report
              Copy

              Unauthorized messages and calls

              I have not used lazy pay till date.but im receiving calls and messages since 2 years from various numbers saying I have a debt of 445 rs to them which I have to clear or il face issues with banks while taking loans...
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              Y
              Yogeesh Hosahalli
              from Bengaluru, Karnataka
              Jan 27, 2024
              Report
              Copy

              Address: #110, 1st Cross, 14th Block, Nagarabhavi 2nd Stage
              Website: www.lazypay.in

              I am getting calls and messages from lazypay from 1st August 2023 repeatedly onwards for the amount 3993.00 for transactions not done by me. I had never downloaded, nor installed the application called lazypay. So, there was no chance of sharing OTP with anyone. I was not even aware of the app called lazypay and it's mode of lending. when confronted, all they are saying is that a person named Aman Singh has used my mobile no. [protected]( my mobile number) and availed loan of rupees 3993 rupees. I sent a mail to lazypay customer care for which they replied and asked me to write the complaint from the registered email. I replied saying that I hadn't registered before at all and that only after this incidence i downloaded and registered to know about fraud transactions. Customer care is replying the same -asking me to reply from registered email. I am being called and harassed hundreds of times daily. I complained to cyber police and shared the details with Lazypay. But, Lazypay refuses to acknowledge the receipt of the complaint saying that I have to send it from the registered email. Obviously, registered email is Mr Amit Singh's. I filed the complaint with payU finance. But, Lazypay continues to.harasa by calling and by SMS. now they are threatening that an agent will come to collect the outstanding amount of 5400 rupees. Lazypay should stop harassing this and pay the compensation of 25000 rupees for the harassing
              LazyPay customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                lovekush3043
                from Delhi, Delhi
                Dec 26, 2023
                Report
                Copy

                05 aug 2023 ko maine lazypay se tutedude ko 689 rupay pay kiya 15 din baad lazypay ki taraf se due amount ki date aa gayi toh maine uska payment apne google pay se kiya google pay main mera federal bank account link tha jiski vkyc na hone ke kaaran woh account 12 sept ko band ho gya 23 september ko tutedude ne mere course complete hone ke baad mera 689/ ka amount mujhe refund kara jo ki mere lazypay main aa gya 25 september ko maine Lazypay ko mail kiya ki mera 689 ka amount mujhe mere indian bank ke account main chahiye kyuki mera google pay se juda hua federal bank ka account band ho gya lekin Lazypay walo ye kha ki amount same source main hi refund hoga jha se maine payment ki thi maine kitni baar samjhaya federal bank se request bhi le kar di ki amount mere dusre bank main kare lekin unhone nahi kiya maine kafi mail kari iske liye phir main jab bhi mail karta woh mereko kehte ki your refund amount has been initiated on this this date lekin woh indian bank main karne ko ready nahi hue phir 08 dec 2023 ko unki taraf se eek mail aaya jisme ye kha gya tha ki mera refund 26 sept 2023 aur ye ho gya hai phir unke customer support agent ne mereko salah di ki aap apna jo amount hai usko kahi kharch kar lijiye lazypay se toh aapka amount aap use kar lenge toh maine maine poucha ki mujhe koi call toh nahi ayegi na repayment ke liye toh agent ka jawaw tha nahi koi call nahi ayegi maine amount use kar liya zomato aur meesho pe 18 dec 2023 se mereko lazypay ke recovery agent ke through call aati rehti hai ki apna repayment kijiye aur woh per day ke hissab se 17 rupay 50 paise ka byaaz laga rahe hai maine mail kara toh mail main unka jawa aata hai ki payment done ho chuka mere kisi bhi bank account main lazypay ke through se koi amunt nahi aaya hai
                LazyPay customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  sandy7710
                  Dec 1, 2023
                  Report
                  Copy

                  Yesterday on[protected], Purchase few pizzas for my family, and payment paid by LazyPay app. and now[protected] I want to clear that amount but their site showing error.

                  Please resolve it ASAP. however I don't want to pay extra charges against of this.
                  LazyPay customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Aparna_jyt
                    Nov 27, 2023
                    Dec 22, 2023
                    This thread was updated on Dec 22, 2023
                    Report
                    Copy

                    Hello all,

                    Sometime back there were some fraudulent transactions happening on my LazyPay account which I reported once. And suddenly I got a message saying I need to pay it all including all interest. Now they are saying legal proceedings would be initiated. Kindly help
                    LazyPay customer support has been notified about the posted complaint.
                    Hi Ms. Aparna, I also faced similar fraud. What did you do? Please help me understand.
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Arunkumar27860211
                      from Patna, Bihar
                      Nov 21, 2023
                      Mar 19, 2024
                      This thread was updated on Mar 19, 2024
                      Resolved
                      Report
                      Copy
                      Resolved

                      Civil not update

                      My mobile no [protected].

                      It's been more than one month but civil not updated.

                      All due are cleared already....
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy
                      A
                      anji2654
                      from Hyderabad, Andhra Pradesh
                      Oct 20, 2023
                      Report
                      Copy

                      Address: Rama Krishna Puram Post, Utagundam, Koduru ,Krishna Dist., AP

                      I had paid all the loans in Lazy pay but one loan was showing Active I Request to close Inactive my loans

                      Name : Anjaneyulu Kuraku
                      Number : [protected]
                      PAN Number : BSKPA4481N
                      Aadhar Number :[protected]
                      LazyPay customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        L
                        lokesh0099
                        Oct 11, 2023
                        Report
                        Copy

                        Address: india

                        Dear sir,
                        My name is LOKESHKUMAR .I take loan from Lazypay loan.About My loan.I have been taken Rs.1500 and i clear my loan with including overdue 3400rs Now my problem is they wasn't close my loan.I have call them Lot of time says we will sign as concern team then my loan will close.But my loan hasn't close.
                        So please help me about my loan.
                        Also update my CIBIL .
                        LazyPay customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vijay somu
                          Sep 27, 2023
                          Report
                          Copy

                          Double billing

                          I am writing to formally lodge a complaint against LazyPay, a digital payment service provider, for an alarming issue that has arisen in my recent interaction with their services. I believe it is imperative to bring this matter to the attention of the Consumer Forum in order to seek a just and timely resolution, as my attempts to resolve it directly with LazyPay have proven futile.

                          On July 21st, 2023, I executed a payment transaction...
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy
                          J
                          JaiShreeram78
                          Sep 2, 2023
                          Sep 4, 2023
                          This thread was updated on Sep 4, 2023
                          Report
                          Copy

                          Website: LazyPay.in

                          Getting calls from LazyPay from August 18 2023 to pay Rs.560 for purchases made between August 1 and August 15. No idea why do they harass me through spam calls for a loan not taken. This is a harassment and they are fraudsters. Please take severe action against them. Please do the needful.
                          LazyPay customer support has been notified about the posted complaint.
                          "Hi Team,

                          We would like to inform you that to investigate further we need customer complete details i.e. registered mobile number, Transaction ID, Date and Time and email ID associated with LazyPay account . With all these details we request you to write to our official email [protected]@payufin.com through your registered email ID. Appreciate your time and patience.
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            pragya__das
                            from Noida, Uttar Pradesh
                            Aug 17, 2023
                            Report
                            Copy

                            I made transaction using lazypay on myntra, payment 662 rupees debited in lazypay on 8 August 2023 at 12:28 pm transaction id is TXN[protected] but same was not reflected in myntra. so i cancelled order.

                            But when i called customer care of lazypay they said they cant refund money unless they get written proof from myntra. But this is never happens no merchant gives such things since everything is on system and it is clearly seen that myntra didn't received amount and the executive also admitted yes myntra didn't receive the money.
                            LazyPay customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              pragya__das
                              from Noida, Uttar Pradesh
                              Aug 17, 2023
                              Report
                              Copy

                              On date 08-aug-2023 time 12:28pm I have ordered from Myntra Order ID # 124336715603794466001 Paid Rs. 662 through Lazypay transaction ID TXN[protected] and Myntra shows my payment failed but I didn't get the refund.
                              LazyPay customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Desai A A
                                from Navsari, Gujarat
                                Aug 14, 2023
                                Report
                                Copy

                                I talked with this company agent & told my problem for delay my dues I told him I pay my dues on 26th August but this company continuously calling me & harresing for payment now this company send me WhatsApp msg about field visit
                                LazyPay customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit