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LazyPay Complaints & Reviews

lazypay.in
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Updated: Jan 7, 2026
Complaints 516
Resolved
44
Unresolved
472
Bad 😕 It seems that LazyPay has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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LazyPay reviews & complaints(516)

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A
Amulya27
from Bengaluru, Karnataka
Jan 7, 2026
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Unable To Repay The Dues Due to LAZYPAY SERVER ERRORS

Address: Empresa Building, Sixth Floor Second Road, Khar West Mumbai, Maharashtra 400052 India

For the past one week, whenever I open the LazyPay app and go to the “Repay” section, it continuously shows a “network error / something went wrong” message. My internet connection is stable and working fine. I have already tried all basic troubleshooting steps including clearing app cache, reinstalling the app, switching between Wi-Fi and mobile data, and even attempting payment through your official website.

Unfortunately,...
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A
akashlawrence21
from LUCKNOW, Uttar Pradesh
Jul 12, 2025
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Foreclosure of loan

I have taken the personal loan id_13345858
3month back
I have been following up with lazypay team from last 5 day regarding the link for the payment/ foreclosure of my loan
I have raised several ticket but without success
Firstly you told me that my email id is wrong and then you told me that you have shared the link which hasn't been received yet...
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V
vicchu45
from Chittoor, Andhra Pradesh
Nov 25, 2024
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Fraud transassion happend and money was deducted

Address: Nagari Keelapattu

I received multiple OTPs on 19th novemberat 7:20 PM for transactions I didn’t initiate. My account was debited for the full limit to book tickets on BookMyShow, emailed to me. I didn’t share any OTPs or access the links. Please resolve this urgently....
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V
Vijay somu
Sep 27, 2023
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Double billing

I am writing to formally lodge a complaint against LazyPay, a digital payment service provider, for an alarming issue that has arisen in my recent interaction with their services. I believe it is imperative to bring this matter to the attention of the Consumer Forum in order to seek a just and timely resolution, as my attempts to resolve it directly with LazyPay have proven futile.

On July 21st, 2023, I executed a payment transaction...
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A
anil dadhich 1409
Mar 12, 2023
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Fraud transaction from my account without OTP

Ticket "#79085 – Fwd: different statement from mr sourabh singh" has been reopened, please visit https://newaccount[protected].freshdesk.com/helpdesk/tickets/79085 to view the ticket.

Ticket comment
Sir
Thanks for update,
I am repeatedly telling your organisation (Lazy Pay)
Why have you paid this money, I have not authorised you to pay
My subscription is manual at your lazy pay, nor...
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K
Karen91
Jan 9, 2023
Resolved
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Disgusting Service!!!

Website: lazypay.in

On 24th September 2022, I received a call stating that if I made a payment of Rs. 9180, they would waive off my late fees of Rs.3507.02. Later that evening, I made a payment and was told the fees will be waived off and Rs.3507.02 was added to my transactions but DID NOT reflect in my outstanding.

As expected, they DID NOT WAIVE off the amount and when I emailed them about it, I was told that the phone number that I had received...
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S
Sai Prasad Singh
from Bhubaneswar, Odisha
Jan 3, 2023
Resolved
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Resolved

Express cash loan

Address: Odisha Bhubaneswar gothapatna, Sai Pratik Apartment 103 A Block

Hello my name is dillip Kumar Singh
Actually I had a problem so I was take one loan from lazy pay named express cash.
About my loan I have been taken 84000 rs amount. loan I'd 6233907
Then before my first EMI I have been paid my loan amount.
Date 30/12/2022
Payment of loan amount+GST about 90000 rs
Now my problem is they wasn't close my loan nd I've call them a lot they say's
We will sign...
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S
Sai Prasad Singh
from Bhubaneswar, Odisha
Jan 3, 2023
Resolved
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Resolved

Lazypay express cash loan

Address: Odisha Bhubaneswar gothapatna, Sai Pratik Apartment 103 A Block

Hello my name is dillip Kumar Singh
Actually I had a problem so I was take one loan from lazy pay named express cash.
About my loan I have been taken 84000 rs amount. loan I'd 6233907
Then before my first EMI I have been paid my loan amount.
Date 30/12/2022
Payment of loan amount+GST about 90543 rs
Now my problem is they wasn't close my loan nd I've call them a lot they say's
We will sign...
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V
Vijay Reddy Palagiri
Nov 23, 2022
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Unauthorised payment

Address: Chandanagar Annapurna Enclave Park, 2nd floor
Website: [email protected]

Sending notice message and mails to pay the amount of 1460
Which I have not signed in the app and I didn't have account
After recieved message I've signed in and checked the transaction lazypay team doing some mistake on app and sending to customer notices

First thing Without signing in lazypay how can transaction happens
Second there is no customer care support to speak concern person they won't say...
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I
ImranSyed796
Nov 8, 2022
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Very high interest rates at 42% and harassing for dues

Hi Team,

My name is Imran, I am being active user of Lazypay since very long, recently my dues were converted to EMI without my consent. I was unable to pay for 2 months due financial hardships I was going through....
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A
ashwinr0910
from chennai, Tamil Nadu
Nov 2, 2022
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Not able to login

Not able to login into the app for the past 3 days.
As i am not receiving OTP to login...
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K
Krishna Kumar Pankaj
Sep 7, 2022
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Resolved

Account in CIBIL is not marked as closed - 9679333327

Address: Hyderabad, India

I had requested LazyPay to close my account permanently. They deactivated my account on 21st July 2022.

A personal loan of Rs 10000 is still active in my CIBIL Credit report.

Since I requested to close my account permanently so LazyPay should also close this loan in my CIBIL but they are not doing anything.

Every time they send automated emails, They are not taking any steps to close this loan...
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S
sonusamspj
Aug 18, 2022
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Express Loan

Address: india

I'm getting frustrated with this company. I have changed the mobile from Android to iPhone 13. After that in the application, I can't see the express loan. 100+ emails I have sent them. 50+ times I called them but no one is going to help me. Sometimes getting calls from their sales team and send me on Whatsapp their number and ask me to pay there. They are going got impact my credit score. I asked them to please take your payment and close...
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R
RamaKrishnan6464
May 20, 2022
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Emi paid but still lazypay app showing not paid

The lazypay app is having so many bugs, the option to pay emi is not working and when I tried reaching customer care, no proper resolution provided. My due was on 5th May 2022, somehow at the final attempt, it worked through UPI and I have paid my due on date but still the app is showing that I have not paid my emi with added penalty as well. I have sent multiple mails with transaction successful screenshot but no response from customer care....
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M
Mysterious Soul
May 6, 2022
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Transaction failed but money got deducted from bank but money not refunded yet

Transaction failed from lazy pay side but amount got Debited from my account ...again i paid the due amount but still didn't get refund
Bad experience Help ASAP...
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M
Mehanaaz786
Apr 8, 2022
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LazyPay-Xpress Loan - EMI Payment Dispute

Hi,

My EMI for the Xpress loan was Successfully Done but in App Showed its pending when I reached to call center and the team there is no correct response, they told me to send a bank statement and I sent it more times but there is no response from the team and they are saying they didn't receive the payment but when I reached to Bank they told that this transaction is successfully complete they told me to reach to vendor,...
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B
B navya
Apr 4, 2022
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Scan and pay upi is not there

I have completed the KYC also but I’m not getting upi for the scan and pay option
It’s saying you are in queue for past 6 months….
I’m not able to do any payments through lazy pay...
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A
Anshuly1
from Noida, Uttar Pradesh
Mar 28, 2022
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No option to contact them and no option to foreclose my loan

My loan I'd is 3193623. I want to forclose my Xpress cash loan but there's no option to forclose my loan and i called there customer support number on [protected] toom they're not picking up my call....
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N
Narasimha Kumar 3112
from Bapatla, Andhra Pradesh
Mar 19, 2022
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I had cleared outstanding amount and late fee amount but they had charged carry forward fee

Hey u people are cheating me I had paid the amount the next day with fine but you had applied carry forward fee for me an amount of rs 350 and late fee 472 totally rs 822 it's cheating please clear the carry forward fee i had clear whole due then u should wave off carry forward fee. I will complaint to govt authorities if my issue wasn't resolved....
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S
Shaik0066
Mar 7, 2022
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Xpress cash loan close

Address: PayU Finance India Private Limited 9th floor, Bestech Business Tower,Sohna Road Sector-48, Gurgaon-122002 Haryana,India Ph: 0124-6624800/0124-66

Hii I took loan from lazypay xpress cash, 06/03/2022,
Actually I am not interested in that loan, so plz cancel my loan
Plz check attachments

Tnq
[protected]...
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