[Resolved] DishTV — not able to view channels as per trai rulings

sahanabees

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600017
Website:	Dish Tv DTH service provider

Vc no [protected] and vc no.[protected]
I am a subscriber dish tv dth services and am having multiple tv connections. Ref: vc [protected] and
Parallel vc no. [protected]
With reference to the above i have taken multi tv connection and i have paid rs.1399/- towards multi tv connection besides having paid rs 1500/- towards my recharge account. I am not able to view as per my registered channels and no free channels are able to view.
I try to contact the customer care many times and i have recorded all calls made to dish tv. I have given enough time to dish tv company for acting on my complaint and asked to restore all channels failing which reporting to trai for further action and suitable legal steps to recover damages on this account. I have also given final warning on this issue. Since i did not get any response from them i am reporting to you to take suitable steps and your immediate action will be highly appreciated..
R. Balasubramaniam
Mobile no: 91-[protected]

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Mar 30, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 18, 2019

DishTV Customer Care's response Dear Balasubramaniam,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Feb 18, 2019

Updated by sahanabees You have been telling from yesterday, however till now the problem have not been resolved.
Balasubramaniam R
91-[protected]