[Resolved]  DishTV — not continuing long term pack

Address:Indore, Madhya Pradesh, 452002

Ear sir,

As you are aware that trai recently ordered that "long term subscriber"
Should continue to there old packs with the same validity.

Please go to appended mails & my recharge history available to you,
Please continue my long term pack availed in aug-sept 2018.

Whose validity is somewhere in sept-2019.

I continuously writing to you to keep my long term pack intact or else
Refund the money since january -2019.
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Apr 21, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2019
DishTV Customer Care's response
Dear Rohit,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Verified Support
Mar 16, 2019
DishTV Customer Care's response
Dear Rohit,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Complaint comments 

Comments

I have made several requests to migrate to mera apana pack for my

VC NO [protected]
each time website shows we have received a request to migrate and show some suggested pack even if I chose MAP and select channel it returns a token and say will be done in 15 minutes .. then nothing happens

DishTV Customer Care's response, Mar 8, 2019
Verified Support
Dear Sreejish,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Mar 12, 2019
Verified Support
Dear Sreejish,

Our team tried to get in touch with you but was unable to connect as the number is not reachable. Kindly share an alternate number and convenient time so that we can assist you.

Regards,
Online Team
DishTV

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