[Resolved] DishTV — not getting offer

[email protected]

from Bengaluru, Karnataka

Address:

Cuttack, Odisha, 753014

My monthly package is 336/-. Dish tv is giving a offer "3 pe 4", that means if i recharge for 3 months, then i get one month extra.
So i recharge 9 months, price is 3024/-, but i am getting 2 months free
After that i call to customer service care, he said that your monthly price is 337, then i recharge 10/-. He also said that after recharge again you call to dish tv, but when i call, he said that, sorry you will get only two months free. I don't understand what i do, please do something against dish tv.
I want to get one more month. As per their terms and conditions.

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Sep 2, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

DishTV Customer Care's response Dear mr.[protected]@gmail.com

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your correct VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 31, 2017

DishTV Customer Care's response Dear mr.[protected]@gmail.com

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV