[Resolved] DishTV — paid amount not updated

prabhu venkata krishnan

from Surat, Gujarat

Address:

Valsad, Gujarat, 396195

The money recharge rs 800 paid by my dish application for dish tv recharge on 19th feb 2019 through instant recharging by online transaction by my axis debit card thru i'd cca[protected], but i didnot get the money updated in my dish tv account and again on 20th feb 2019 done since it was of last day to recharge for continuation so i did it through google pay and got updated and my connection got continued, since 19th feb 2019 is pending needed focus by either updating or reversal
Regards
Prabhu

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Apr 13, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2019

DishTV Customer Care's response Dear Prabhu,

We are sorry for the experience you had. Please write to us about your concern with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Mar 05, 2019

DishTV Customer Care's response Dear Prabhu,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV