[Resolved] DishTV — Pathetic service & poor response | |||
Dear dishtv team, Greetings!!! I am dish tv costomer since years. i registered a complaint on 30th october at 18:30 for 301 error. i got the confirmation that in 24 hrs my complaint will be resolve and they also inform me on 31st morning i will get a call from technical team for the issue but thats not happened. again i made complaint on 31st at 12:33 for the same but again i got the same reply. today after more than 50 hrs passed nothing happened the issue remains same. i make complaint again at 13:42 for the same. but again i got the same assurance. when i asked can i talk any senior person then lady transfer the call but did not picked up. again that lady responded its a small issue so no senior member will talk on this matter. and within 24hrs my problem get resolved. This is not a first time issue its happened again and again. I think not its time to change with other dth services. if you do not care for your customers options are open for me. Was this information helpful? | |||
Dec 9, 2016 Complaint marked as Resolved DishTV customer support has been notified about the posted complaint. Nov 01, 2016 pankaj [email protected]'s response maxi sports packs activ pilz
Verified Support Nov 01, 2016 DishTV Customer Care's response Dear sanjus2906a Hope you are doing good. We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out. Regards, Online Team DishTV | |||
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Hope you are doing good.
We are sorry for the experience you had. Please write to us about your problem with your VC number at write2us@dishtv.in and we will put all our efforts in trying to help you out.
Regards,
Online Team
DishTV
Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.
Regards,
Online Team
DishTV