[Resolved] DishTV — Payment Done from my end, But not received Extra 2 Months as per their promise

[email protected]

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700092
Website:	www.dishtv.in

Hello Team,

I am disguised by DishTV's executive and now DishTV Customer care neglecting me.
My DishTV VC No. [protected]

My Switch of date was : 26-June-2016 and on 24-March-2016 someone from DishTV called me from +91 [protected] and advised me if I recharge for 6 Months then I will get Extra 2 Months subscription free & also advised to make a payment Rs.2340/- for 6 months.
So I have paid the said amount Rs.2340/- But I just received Extra 1 Months instead of 2 Months. It's totally UNFAIR & IRRESPOSIBLE JOB at their end.
My Switch of date was : 26-June-2016, but I have paid as requested. Now why I am not receiving 2 Months??????

I have sent them so many mails, but they are ignoring me totally.
can you pls look into this matter ASAP.

It's very urgent.

Thanks & Regards,
Apurba Ghosh
Contact: +91 [protected]/ +91 [protected]

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May 7, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Apr 02, 2017

Updated by [email protected] Till now I have not received any resolutions or positive feedback from their end.

Verified Support

Apr 03, 2017

DishTV Customer Care's response Dear Customer (contact.[protected]@gmail.com)

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Apr 04, 2017

DishTV Customer Care's response Dear contact.[protected]@gmail.com,

As per our conversation with you on [protected], informed you that we have processed necessary waiver on your account and next recharge date has been changed to 24 02 2018 and switch off date is 27 02 2018. Moreover, we have taken your valuable feedback and will certainly take action on it.

Regards
Online Team
DishTV