DishTV — Payment not updated till now

Ravi Muhammad

Address:

New Delhi, Delhi, 110044

Dear sir /Madam Im Ravi Muhammad Im dish tv user last 1 year but Im facing this problem first time actually I have recharge my dish tv account on 10 Dec2015 by icici mobile application through but my payment is not updated till now when Im calling to customer care they said to me wait for 48 hours for payment updation and Im they asking me about payment gateway but this is not in my knowledge but my payment has deducted from my Account Rs. 300 and I have save my slip of payment I wont to solution immediately otherwise my dish tv will be switch off so please help me urgently my contact No. [protected] for any queries thanks for best regards with me Ravi Muhammad calling to customer care again by again they are not given me any solution just they are giving me only time not sure solution

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DishTV Customer Care

from Delhi, Delhi

Verified Support

Dear Ravi Muhammad

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

DishTV Customer Care

from Delhi, Delhi

Verified Support

Dear Ravi Muhammad

As per our conversation with you on [protected], we have informed you that you made a payment of Rs 300 on 10.12.2015. However, we have not received the amount and we requested you to please send the payment receipt at [protected]@dishtv.in

Regards
Online Team
DishTV