[Resolved]  DishTV — re installation request not served

Address:

500090

I have raised a request to re-install my dishtv connection at my new location on 30th april at 1:30pm bearing service request number[protected]. Till date the request was not served, local technical person called up yesterday and today and never turned to solve the problem. To my surprise today (4th may) at 5:15pm got a message stating the problem was solved and closing my ticket.

As per the initial commitment (24hours) i have waited for more than that before calling back to your support center on 1st may and escalated to get it resolved. Supervisor at that moment had promised to get it resolved by 2nd morning... Again on 2nd morning and evening and 3rd evening and today also i have called to your support team and talked to our supervisors..

Everyday im getting the commitment to get it resolved the next day but it is not happening.

Im a bit surprised to see that a simple request to get a re connection not getting done for a period of 5 days that to in a city like hyderabad.. Dont know how many more days it is going to take...

For your lack of service dishtv is charging me daily through your subscription and again for re-connection rs 200.