[Resolved] DishTV — recharge amount deducted but validity not extended

sauravkumar58

from Jugsalai, Jharkhand

Address:

831009

Hi
Today morning, i had paid through”phone pe” app for extending the validity of my dish tv for 6months for vc no. [protected], transaction id: c1910020754160997298814, order id:[protected].

But, the amount of rs.3714 (For 6 months) got deducted from my bank account (Through phone pe app) and the validity of my dish tv is still not extended.

Please have this checked and rectified urgently.

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Nov 19, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2019

DishTV Customer Care's response Dear Saurav,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Oct 03, 2019

Updated by sauravkumar58 My registered mobile no is [protected]

Oct 03, 2019

Updated by sauravkumar58 It is [[protected]]@dishtv.in

Verified Support

Oct 11, 2019

DishTV Customer Care's response Dear Saurav,

We are unable to track your detail. thus, request you to please share your contact details via direct message. Please click on the given link for the same:

https://bit.ly/2UzZGsZ

Regards,
Online Team
DishTV

Verified Support

Oct 15, 2019

DishTV Customer Care's response Dear Saurav,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV