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[Resolved]  DishTV — recharge amount not updated in dish tv set top box

Address:Bhiwani, Haryana, 127306

Hello sir/ma'am,
I recharged my account yesterday ie on may 25, 12:25pm and still it is showing zero balance please look into the matter and resolve the issue asap. And m also giving all details below

Registered mobile: [protected]
Vc: [protected]
Transaction id: p1905251220119649956248
Recharge amount: 404
Recharged using phonepay app upi

Thanks & regards
Vikas
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Jun 28, 2019
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
DishTV Customer Care's response Dear Vikas,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
May 28, 2019
DishTV Customer Care's response Dear Vikas,

We would like to inform you that, we have already received the payment of Rs 404 on 26 May 2019. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV
Complaint comments 
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Reply
DishTV Customer Care's response, May 28, 2019
Verified Support
Dear Meet,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Jun 6, 2019
Verified Support
Dear Meet,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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