[Resolved] DishTV — regarding monthly pack

rajiv libra

from Delhi, Delhi

Address:

New Delhi, Delhi, 110059

My name is rajiv, my vc number is [protected]. I was using swagat pack from last few months but this time when i recharged on 1novembr for this same pack with the amount of 300 bt this time plan is changed by ur peoples. They changed my plan swagat to bharat without any confirmation to me n even they didn't inform me for this change. Now i cnt see any channel. From last three days m continuously calling on customer care to solve this problem bt no body give me proper response even and some time they disconnected my call in between and they saying they can't help me in this n saying that i have to pay more to resume all channels.
I belong to middel class family i can't pay more money as now it's beyond my budget so pls resolve my this problem and change this plan in my old plan.
Hope u people contact me asap.
Thank u
Rajiv kumar
Vc number: [protected]
Email id: [protected]@gmail.com
Contact number: [protected]

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Dec 19, 2017

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

DishTV Customer Care's response Dear rajiv libra

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Nov 15, 2017

DishTV Customer Care's response Dear rajiv libra

We hope your issue has been resolved. Moreover, thank you for sharing your valuable feedback. We wish to inform you that we have shared the same with the concerned team, who will certainly evaluate it and take appropriate action for making your experience with us seamless and delightful.

Regards,
Online Team
DishTV