[Resolved]  DishTV — sony ten hd 1 removed

Address:380052

I was using a pack of rs 448 super family and game on hd pack in which i was getting channel sony ten1 hd but suddenly it stopped and when i contacted customer care they told me that due to increase in input cost they have removed that channel from my pack but my issue is that i have paid for my pack for next
12 months and any changes made by company should must be effective after that duration as i am prepaying for that product. This is pure monopoly shown by dish tv company if such issues will not be taken into consideration they might remove many other channels from list. And on dish tv site currently in game on hd pack sony ten hd is there. Plz help. I was thought that due to ind vs sa cricket series this is not coming but after i get this. My vc no :[protected]
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Mar 31, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2018
DishTV Customer Care's response
Dear Viraj Raval,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Feb 27, 2018
Updated by Viraj Raval
I already given you all information.
Feb 27, 2018
Updated by Viraj Raval
How I write to you??? How this can possible with mobile no.. can I email?
Feb 27, 2018
Updated by Viraj Raval
I have send you mail from... [protected]@gmail.com
Verified Support
Feb 28, 2018
DishTV Customer Care's response
Dear Viraj Raval,

As per our conversation on [protected], all the necessary information has been shared with you regarding Sony Ten channels Sony Ten 1, and add-on Price.

Regards,
Online Team
DishTV
Apr 11, 2018
Updated by Viraj Raval
As get some information that channel is turn off from 31dec and I have recharged on 20th nov... So now you have to give me... Ten hd 1 for whole year
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