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[Resolved]  DishTV — subscribed channel not available for viewing

I have subscribed to kids bonanaza, discovery, bbc, india today, ngc in addition to bharat pack. The money for these additional channels have already been deducted but these channels are showing as unsubscribed.
Efforts to seek help from dishtv customer care have been stone walled. They asked me to clean the sim and re-insert, which doesn't help. Please help.
Sanjay
Rmn [protected]
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May 17, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Apr 08, 2018
gutte d n's response current sauth indian dish tv plan is I want to cahane
Apr 08, 2018
gutte d n's response current dishtv south indian pack is i want to change
new hindi chanel + star sport chanel+ sony ten 1 & 2
and all marathi chanel pack
Apr 08, 2018
gutte d n's response my phone number
[protected]
Verified Support
Apr 16, 2018
DishTV Customer Care's response Dear Sanjay,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Verified Support
Apr 16, 2018
DishTV Customer Care's response Dear Sanjay,

We tried to contact you on [protected] and [protected], but couldn't connect with you. kindly share an alternate number or contact our customer care number[protected] so that needful can be done.

Regards,
Online Team
DishTV
Complaint comments 
1 Comment

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Comments

Change my dishtv plane
Reply
DishTV Customer Care's response, Apr 18, 2018
Verified Support
Dear Customer (gutte d n),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 26, 2018
Verified Support
Dear Customer (gutte d n),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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