DishTV — technician request is not serviced since last 20 days

Address:

Lig 4/8, chandrasekhar pur, Khordha, Odisha, 751016

I have asked for a technician as there was some signal issue in my settop box([protected]) on 10th may.
But till now no technician visited my house to rectify it. I have called the customer care at least 10 times till now.

Now I have decided to switch to tata sky if I didn't get a response by today